Fabio Pallini
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Have being using the locker app for two years. It never receive a significant update or new features: multi user accounts, battery level indicator, Google home integration, nothing. It's pathetic. More than that: interface is slow, notifications don't have signifitative name (you have to open one by one), the app don't use biometric to authenticate, notifications time don't respect timezone, it's a mess. I will avoid using Yale in the feature because of the app, the locker itself is awesome.
5 people found this review helpful
ASSA ABLOY Americas International Logistic Co
August 25, 2021
Prezado Fábio. A compatibilidade com o Google Home, esperamos tê-lo disponível em breve, deve-se observar que nas atualizações anteriores implementamos a compatibilidade com o Alexa. Gostaríamos de ouvi-lo para entender quais são suas expectativas com o aplicativo e assim ajudá-lo. Você pode entrar em contato conosco pelo Wsp em +5491144117569.
Linsford M
So I cannot connect the lock to it's own hub. I wanted that feature in order to notify me when my door was unlocked and by whom. I clicked on the wifi button but the wheel just keeps spinning on the app. One customer service referred me to another and so on. No resolution so far.
4 people found this review helpful
ASSA ABLOY Americas International Logistic Co
August 3, 2020
Dear Linsford, to understand what´s the inconvenience and to be able to solve it as soon as possible, we ask you to please contact us at the support chat through Wapp +54 9 11 4411-7569 or to our email hubsupport.yale@assaabloy.com