Crashed 4 times before allowing me to deposit a check. Even tried uninstalling and reinstalling as one of Associated's responses to the many, many comments about this problem suggested. Associated Bank seems to not care enough about it's customers to fix this problem, which has been happening for months. How had this not been fixed?
This app is a giant P.O.S. it crashes every time I try to deposit a check. I uninstall it and re install and it just keeps doing that. And after you have tried to open it once and go back to re try, it will not open! Probably the worst app I have ever down loaded in my life. Sucks, but I guess I will have to go to the branch office every time I get a check.
UPDATE: Broken again, app crashes when taking a photo for a deposit - this is an absolute necessity for me. Without it I will have to take my banking to any provider that spends some time on its mobile experience.
Two issues that have been happening for probably a year. (Galaxy s7) App crashes when taking a picture of the check for the first time. After restarting the app it works fine. It also does not want to autofocus when taking a picture of the check. I have to take & retake up to 5x before the autofocus finally kicks in. Kind of odd that these problems persist in what is likely the most used aspect of the app.
Update: I was able to deposit checks for a while. Now, it no longer allows me to yet again. It seems that every update wrecks the deposit feature! I hate this and it's unacceptable! I can't deposit checks via my Samsung Note 4 any longer. That is the best feature of a mobile banking app, so now it is virtually useless to me. Boo.
This app is really outdated and it is honestly easier to open a browser and use the mobile version of the site. The app is clunky and doesn't offer any easy, secure authentication (i.e. Pixel Imprint, etc.), let alone even saving your username. Even after you enter your username and password you have to enter a security question. Overall this is by far the worst mobile banking experience I have encountered.
Minor improvements and bug fixes.
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