Phone locked me out and no pin i set worked After downloading my phone decided to lock itself while sitting untouched. And no pin i set would work. Eneded up having to factory reset to be able to use it again. And nothing was backed up even though i was under the impression at least some of my stuff had been backed up. Only good thing was that this app was erased as well in the reset. Booo 4 this app!
All pictures and video lost App told me that everything on my old device was backed up. Got new device and see downloaded app. Logged in and only my apps and contacts restored. Im not even wure if the app was responsible for that or if it was google. But none of my over 5,000 pictures or 100's of videos have been restored including pictures dating back to my son's birth! Thanks a ton! This literally will be the final straw that causes me to leave sprint after 17 years!
App is not strong.... I have been a customer going on 12 years now and I have been hung out to dry.. horrible customer care and even worse phone plan.. where is the loyalty.. switching carriers very very soon. I suggest you do the same..
Poor service and app I agree with the other users the only thing this app is good for slowing down your phone and draining your battery constant notifications and error messages regarding these details. Absolutely ridiculous, isn't this part of the protection plan we pay for every month and it doesn't work
Hmmm where to start Just got off phone with customer support with sprint. This app is not even ran by sprint. Which the guy from sprint told me not to use it. It will charge my account. Second of all this app is saying i am already signed up. Which i am not. Theres no contact for customer support, for troubling. Theres no support for anything when you go to sign up. Be advise thats a red flag in my book!
Not alone, that and apologieS do NOT HELP Sprint apologizes again and again and futures and relationships are ruined because they (can't) (won't) have not provided even decent service! Lost hours of my life due to on hold, wrong transfers, back into waiting and disconnections. Latest man said that company could not afford to send me a proper phone (even though all departments know that the expensive g4 phone is worse than junk.).and no solution even foreseeable and life lost too much due to sprint!
Version : 3.2.13
Added support for educational, pro-active notifications.
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