Yeah, this app and the company TEP & or Sprint, charge WAAAAAY Too much for insurance then when you use it you have a $200 deductible??! Lol.. It's not a vehicle guys, it's a cell phone. I've paid more in the past almost 2 yrs for replacement phones for the SAME problem (charging port malfunction) that I should've bought the phone outright twice! $13(ins. mo)×24 +200 +200 + all the BS that went with it.. Not to mention phone calls/texts/pics I lost.. Get it together guys. 1 More thing, please let me know where you plant your money tree. THANKS! have a nice day!
Backed up my photos and videos with this app paid every month and lost everything thanks to sprint. Glad I switched to AT&T. Will never go back to sprint big waste of money. Support could not figure out anything. They will give you useless information they can't figure out them selves.
Years of pictures and memories lost...The now "no longer working" Protect app lost every one of my thousands of photos. These were important photos that I'll never get back because of their irresponsibility. Yet in its description it says it backs up and protects your media. Don't be fooled. They respond to your complaints here to look as if they can fix the issue. But they don't.
Sprint gallery sucks compared to Google's free services, it is not a better alternative as described above. I used tep for security, which wasn't good to begin with. At least Verizon has great security, and coverage, so they have an excuse to charge more. What's your excuse? If you're going to cut your services, prices should drop accordingly, not increase and have deductibles. This is the reason why people switch to other companies. Less services, same high price. Thanks for making it ABUNDANTLY CLEAR how bad you guys are really ripping me off for. Once my contract is up, I'm gone.
Over priced piece of po..p !! Can do almost the same thing over at Google for free. Don't waste your $$
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