Still waiting. Circa april 2016 fix and 5 stars again Carrier Faithful Vzw Still no premium but I pay for it every month . No refurbished no cleaners, no byod all brand new top tier Samsung everything. Brand loyalty. So much so. Everything just own is Samsung Minus 1 LG Flat screen I couldn't let past. Ands that's just the tip of the iceberg right now with Samsung and Vzw since April 20th 2016 and still no resolve
Not Really Sure Not sure if this protection is good or if it doesn't catch maleware. Every other virus protection I've ever used shows many attempts that they have protected against. I never see any activity from this one. So it's either doing an excellent job or maybe its not.
Lost some options Don't know what happened to this app. It used to have a lot of tabs with options. Now I only get Recovery and Security tabs. I am missing Tech Support, Optimize, Battery and Locate tabs. I used the Optimize tab a lot to stop apps from running. Please fix this Verizon. After waiting several days, there is no response from Veruzon. Do they even read these reviews or answer questions???
Only 2 tabs (Security & Recover) Missing Tabs in this app on my Sam S7 Edge. Tech Coach, Battery, Optimize, Privacy and even the Chat icon on the tool bar is gone. My wife has the same phone and has no problem with this app. My problem started 3/25/2016 when I upgraded both my wife and my phone from Sam S5 to Sam S7 Edge. I reported it to VZ Protect. They had me go through to factory reset and several other things. No difference between my phone and the wife's. VZ Protect says it's a software problem. No ETA for Fix. No fix yet 5/21/2016.
Nice people, good support. Had no issues calling or doing remote VPN to my phone to help resolve a problem. Customer service was great. No dead air and also received a follow-up call right on the dot as his expected ETA. App is simple, does what it's supposed to. Would like to see a bit more app killing features. But spot on in regards to what it's supposed to do.
Too iffy I'm about to begin my third chat about a problem I'm having with my phone. First ended with incoming phone call interrupting it as I was typing a long question. Sending ended when I tried to cut and paste from a previously sent message sent during that second chat. Chats end accidentally all too easily. I may just call instead. But chat response time was good... EDIT: ... until I tried third chat. Then there was no way to begin chat. Kept telling me what others had asked, but no input box or message. WTW??
Minor bug fixes
#1 Antivirus Engine inside, #1 AppLock with Fingerprint, Private Browsing
Optimize Speed, RAM, Cache and Battery For Your Android Phone with a single Tap.