Not Really Sure Not sure if this protection is good or if it doesn't catch maleware. Every other virus protection I've ever used shows many attempts that they have protected against. I never see any activity from this one. So it's either doing an excellent job or maybe its not.
Lost some options Don't know what happened to this app. It used to have a lot of tabs with options. Now I only get Recovery and Security tabs. I am missing Tech Support, Optimize, Battery and Locate tabs. I used the Optimize tab a lot to stop apps from running. Please fix this Verizon. After waiting several days, there is no response from Veruzon. Do they even read these reviews or answer questions???
Only 2 tabs (Security & Recover) Missing Tabs in this app on my Sam S7 Edge. Tech Coach, Battery, Optimize, Privacy and even the Chat icon on the tool bar is gone. My wife has the same phone and has no problem with this app. My problem started 3/25/2016 when I upgraded both my wife and my phone from Sam S5 to Sam S7 Edge. I reported it to VZ Protect. They had me go through to factory reset and several other things. No difference between my phone and the wife's. VZ Protect says it's a software problem. No ETA for Fix. No fix yet 5/21/2016.
Too iffy I'm about to begin my third chat about a problem I'm having with my phone. First ended with incoming phone call interrupting it as I was typing a long question. Sending ended when I tried to cut and paste from a previously sent message sent during that second chat. Chats end accidentally all too easily. I may just call instead. But chat response time was good... EDIT: ... until I tried third chat. Then there was no way to begin chat. Kept telling me what others had asked, but no input box or message. WTW??
Update ruins Facebook. The update 7/5/16 just broke my Bluetooth. Now I hate having to completely erase my phone and start over. S H I T / a s s h o l e s :( Incompetent updates. GREEDY Games! Last update broke my phone. The update before broke my Bluetooth. Facebook seems to be crashing sporadically since last Verizon update 7.5.16. And Locking up too! Galaxy Note 5 on Android 6.0.1. . I just totally system erased and restored phone and s u c k s big time!
Very friendly😀 and thorough!! Money well spent I myself work in a call center so I know customer service, unfortunately I've had some HORRIBLE experiences with VZ customer care. But when I call in to VZ support they treat me like an equal human they are very friendly to me they listen when I speak. To me when you call into "customer service" there's nothing more frustrating than repeating yourself 100 times just to have somebody talk over you and disregard everything you just said. Fantastic job VZ Support!! I'm impressed. 👏🖒
Minor bug fixes
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