Do not rely on Great until you got to use it, then expect to spend over an hour trying to find the login only to end up in either the home page for asurion or their FAQ page. to the developer: No sending me the link directly to the login will not solve my problem. finally found the link and by that time my device was turned off and your app was more than useless, it was aggravating and frustrating
Pain in the butt I deleted this once. Not sure how it even got on my phone the second time. Didn't want it...didn't ask for it. So however your doing it....STOP IT
Not a good app. Won't let me into my account or let me do anything to fix the password problem. Just junk junk. Not very happy with app at all anymore.
Deceiving product. No total disclosure even when asking direct questions. Decent job protecting my Samsung Galaxy Note 4. Downside I was using this product to handle backups for my device. I needed to do a factory reset & was surprised to find out that it wouldn't access any of my stored data to restore my phone. It was sold to me buy a large Canadian cell phone provider as a device protection plan for $10 a month when it was sold to me I was advised to replace a phone there would be a $75 deductible. To my surprise file claim for damaged phone to find a $225 cost attached.
Won't load on my S6 This is embarrassing, I work for asurion and I deal all day with people not being able to run this. Not fun, having device protection myself I decided to download this program and what do you know. Doesn't work.
It's just a bad app The only reason I have this on my phone is because my carrier requires it for the device insurance. If you're looking for a way to secure your phone while maintaining backups and a method of remote wipe, just install AVG or something to keep your device clean. The rest of the features are already built into the system OS and have been since Android 5.0. Don't waste your time.
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