Sprint Complete

Everyone
13,812

Tech Expert is now Sprint Complete!
Let a live Tech Expert set up your new device — even show you a cool new feature or two. Get unlimited help for your device from a U.S.-based Tech Expert. Receive device tips, shortcuts, and proactive alerts.

Use Sprint Complete to call or chat with live tech experts. Whether it's a tech emergency or you want to learn a thing or two about your phone, we're here to help!

Who’s Eligible?
The Sprint Complete app is available to all Sprint Complete customers.

Important Notes
Sprint Complete is powered by Asurion.


This app uses the Device Administrator permission. In order to provide remote support and screen sharing capabilities, some devices require
device administration access. This access will only occur with your permission, and will
be disabled when the remote session ends.
App usage analytics and device data are sent to our servers for analysis in order to provide the best service we can. Your device characteristics data and device ID might be also sent to third parties in case of an app crash, personal information will not be shared. Full information is available for you in the Privacy Policy that you can review before downloading the app.
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13,812 total
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Ada Velasquez
August 9, 2020
12
So disgusted with this app. It's been more than 24 hours since I've contacted tech help via the app, nothing. I've called as well as left a chat message. The call sends me right back to the app. I'm ready to give up Sprint altogether. My phone is using an extended network and nothing I do will fix i...
So disgusted with this app. It's been more than 24 hours since I've contacted tech help via the app, nothing. I've called as well as left a chat message. The call sends me right back to the app. I'm ready to give up Sprint altogether. My phone is using an extended network and nothing I do will fix it. Horrible service. Useless app.
Christian Lobenstein
July 16, 2020
210
It's basically a virus. I uninstalled when I first got my phone, but a notification constantly popped up that I could not clear. And the only option when opening the notification was either "later" or "get". So now I'm being charged $15, when the "later" option wasn't doing anything and "get" just i...
It's basically a virus. I uninstalled when I first got my phone, but a notification constantly popped up that I could not clear. And the only option when opening the notification was either "later" or "get". So now I'm being charged $15, when the "later" option wasn't doing anything and "get" just immediately signed me up. Actual scam garbage.
Genelle Themann
August 2, 2020
35
Very capable help with quick response. Kept helping me when the problem kept returning. Very considerate and understanding. Used this Tech Expert again today (8/2/2020). The tech explained everything about my question. Clear answer and told me how to turn on the secure WIFI. Great service!!
Steven Smith
July 1, 2020
193
Just downloaded the app. Tried to open it, and it says "Oops! There seems to be a connectivity issue. Try again." Same thing, over and over. Uninstalled. Re-installed. Will not connect. All other apps on my phone are working fine. Oh, and it verified "this app is compatible with all of your devices....
Just downloaded the app. Tried to open it, and it says "Oops! There seems to be a connectivity issue. Try again." Same thing, over and over. Uninstalled. Re-installed. Will not connect. All other apps on my phone are working fine. Oh, and it verified "this app is compatible with all of your devices." (I only have one device, Samsung Galaxy Note 9.) 😑
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What's New

Tech Expert is now Sprint Complete!
All the features you know and love, with a new slick design.
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Additional Information

Updated
June 16, 2020
Size
Varies with device
Installs
1,000,000+
Current Version
5.156.0
Requires Android
5.0 and up
Content Rating
Everyone
Permissions
Offered By
Sprint
Developer
6200 Sprint Parkway Overland Park, KS 66251
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