MyASUS - Service Center

444K reviews
Content rating
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About this app

Try it for yourself! Exclusive support software created with the utmost care by ASUS just for you
Want to buy ASUS products, but can’t find your nearest retail outlet?
You have bought an ASUS product, and want to streamline the registration process?
Problems using your ASUS product, and need a simple, reliable and quick way to contact our customer service department?

Download MyASUS now!

MyASUS enables you to receive new product information at any time, wherever you are, and check for nearby service locations. You can quickly register your product simply by taking a photo of it, and access services such as repair status inquiries, customer service hotlines, and product usage instructions. MyASUS provides the answer to any ASUS-related issue, big or small.

Brand new MyASUS services!
* Get what you want immediately. Purchase online and enjoy fast delivery!
* Enjoy outstanding customer service. Customer service staff are available at any time to help you resolve issues on a one-on-one basis!

Key features:
* Even faster product registration! Scan the product bar-code for quick and easy registration of your ASUS product.
* Even faster connection to customer service! Capture a photograph and send it to our customer service department for immediate identification of the problem.
* Map look-up function! Quickly find your nearest ASUS retail outlet.
* Latest product news! Get the latest breaking news about product launches, special offers and exclusive discounts.
* Problems using a product? Ask us! Use the Tech Help feature to get quick answers from our customer service department about using your ASUS products.

Supporting Languages:
Traditional Chinese, English, Simplified Chinese, Russian, Korean, French, German, Thai, Turkish, Vietnamese, Brazilian Portuguese, Italian, Portuguese, Spanish, Indonesian, Polish, Czech, Slovak, Dutch, Norwegian, Danish, Hungarian, Finnish, Swedish, Arabic, Hebrew

Recommended Models:
For the best experience, we recommend using devices running Android OS 6 or later.
Updated on
May 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Contacts
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

406K reviews
Jonathan Cutting
August 28, 2020
ASUS Support is just the worst. The app offers to let you chat with or call support, but there are no links, buttons, or dropdowns that will connect you. You're instead sent through long, dead end menus, which eventually tell you to send an email on their website. There's no way to actually contact support in the app, so there's really no point in installing and using it.
152 people found this review helpful
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Albert Sebastian
March 13, 2024
Very bad customer support experience. The customer need to provide serial number, purchase date, address, warranty details and lot more to begin. The irony is all this info has already recorded in the app. I.e., the product is registered. Then why are you asking all these info because we are interacting from our registered account. Asking about remote access along with all these info. It's like fraudulent activity. Very time consuming and annoying.
21 people found this review helpful
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Surya Dilip Begins
January 4, 2024
Through this app, I was able to contact the customer support instantly online through chat. And they arranged remote assistance with in 1 hour and they resolved the issue in my laptop by taking its access through team viewer. Very polite also. I'm happy with their process. Hope they continue it and other companies also give such support, as we can't go every time to the service centre even for software related issues.
38 people found this review helpful
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What's new

1.Bug fixed.