2.3
140 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more.

Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
Updated on
Feb 14, 2022

Data safety

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2.3
140 reviews
A Google user
February 19, 2020
For the first iteration of the app, this seems great and the remote connection worked well when I tested it. A lot of negative reviews about not having everything right away when the app was just released. I'm sure they are expecting bug reports and want to get things working more reliably before they continue to add other parts of the system. If it takes a long time for those other things to get added I understand that and will adjust my review, but this is a great first step.
4 people found this review helpful
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Carlos Gomez
October 15, 2021
I like the app at least it works, but there are some things I don't like, for example : you have to get logged in every other day because the thing loggs you off, I don't like that, you can just activate a pin or fingerprint or something.... Then when you are finally able to open a session it just closes after 30 seconds or so... I don't like that.... Then the search you can't search by pc name or logged user like in the web, that'd be nice, all other whistles and features work wonderfully!!!
3 people found this review helpful
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Darren Clare
March 25, 2022
Really frustrating, no landscape for tablet, no overview, I want to quickly see things. Tickets do not show any pictures embedded in the ticket so you miss a lot of info, nor does it show attachments. I can't even restart a device from the app or see an attached it profile, can't add time to a ticket, no password manager. It's pointless in its present format
11 people found this review helpful
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