athenaPatient

athenahealth

About this app

athenaPatient is only available for patients whose healthcare providers have instructed them to download and use the app.

Access your health information and communicate with your care team anywhere, anytime.* athenaPatient is a convenient, mobile resource that allows you to:

- Log in quickly – Facial recognition and touch ID make log in easy while keeping your data safe.

- View test results – Access lab, imaging, and other medical test results as soon as they become available.

- Message your care team – Contact your care team whenever you have questions through quick, secure direct messages.

- Self-schedule appointments – Book appointments with your care team and view upcoming visits beyond regular office hours. Your provider(s) must support Self-Scheduling to use this feature.

- Check in before your visit – Easily check in for appointments and save time by completing any necessary documentation before your arrival. (Your provider(s) must support Self Check-In to use this feature)

- Attend virtual visits – Easily initiate and attend telehealth visits with members of your care team. (Your provider(s) must support virtual visits through athenaTelehealth to use this feature.)

- Get directions to appointments – Driving directions show you how to get to your next medical appointment.

Please note that you must have an existing athenahealth Patient Portal account to use athenaPatient.

Once you’ve downloaded and launched athenaPatient, you must log in using the same email address and password you use to access your provider’s athenahealth Patient Portal to begin using the app. It will ask if you want to enable Face ID or Touch ID. Enabling either of these features will save you from having to enter your login information every time you want to use the app.

If you do not have your Patient Portal account information, your healthcare provider(s) may offer Patient Portal access through their website.

If you’re having issues finding your healthcare provider’s Patient Portal, you can contact their office for the correct URL, or to request an email invitation to their Patient Portal.

* The athenaPatient app is only available for download and viewing information in the United States for patients of healthcare providers on the athenahealth network.

Ratings and reviews

I have to use multiple Medical Information Apps to send and receive messages and things like test results. All of them are very confusing and often don't work at all. This App is the best and only App that allows me to easily send and receive messages from my Doctor. All test results are posted and contain all the details of the results. It is an excellent app that deserves far more than ⭐⭐⭐⭐⭐!

Unable to access....there is this weird login cycle. I login....the system shows the accounts associated. I press continue and then I am looped to the login page, due to an error. It is pointless to uninstall and reinstall, the results are the same. Why does this app not function independently? Why is the app opening in a browser? App has been deleted...will just use the actual website.

The app has limited functions. For example I can't view any notes from my visits. If I want to see anything from previous visits I need to login online. Also, it is starting to not show me some new messages from my provider. I'll get email notifications that I have received a message, but nothing new is in my inbox. Yes, I have tried deleting the app, updating and logging in again. Nothing has worked.

What’s new

Bug fixes and improvements