
Lauren N.
I have had this app on my phone for about 3 years now, and every single time, I go to sign-in 💻, it brings me to the apps browser or site and it just will not, let me sign in.☢️🚫 It takes me about 6/7 times to actually, sign-in to My Account, on this App.⚕️ I've had to uninstall it and reinstall it multiple times. Other than that, when I can actually, get on, you can receive📨 and send📤 messages to your providers, request for refills, schedule appointments, etc.🩺🥼
4 people found this review helpful
athenahealth
April 29, 2026
Hello Lauren, we apologize for your inconvenience. Can you provide additional details about what you are experiencing through our feedback intake form at https://bit.ly/4cBEkUn? Understanding the challenges you're facing will allow us to research and improve your app experience. Thank you. - athenaPatient Team

Jeremy Wilbourn
The app is a great connection to my provider, and the clinic in general. It makes scheduling appointments super easy and opens communication for possible quick questions outside of appointments. It also helps you keep track of any payments possibly due. It makes the whole experience of working with the clinic in many ways so convenient and simple. If you're a patient, you should download the app for sure!
15 people found this review helpful

Shawn Tootill
It's really easy to use, let's you keep your medical records updated for your doctor. You message your provider with questions and/or concerns, and I love being able to pay my copay all before even stepping into the office. So all I have to do is walk in let them know I am there and wait for the doc. I love this app and wish the rest of my providers used it! It's fantastic!! I love it!