Chamados TI PMPF

Matheus Queiroz

About this app

Our app is a comprehensive solution designed specifically for the city's IT team. With an intuitive interface and powerful features, it simplifies the process of creating tickets based on incidents and service requests.

With our app, your IT team will be able to record and track all calls efficiently. Each incident or service request can be documented in detail, including important information such as date, time, problem description and location. In addition, it is possible to assign priorities and categories to calls for better organization.

Our solution allows the IT team to centrally manage tickets, facilitating internal communication and collaboration. Team members can view tickets assigned to them, update their status, and record actions taken to resolve each incident or fulfill each request.

In addition, our application offers the generation of detailed and personalized reports. This allows for in-depth data analysis, identification of patterns and trends, as well as enabling strategic decision-making based on the collected information.

Benefits of our application for the city hall's IT team:

Simplification of the process of creating and monitoring tickets;
Improved organization and internal communication;
Increased productivity and efficiency of the IT team;
Generate detailed reports for analysis and decision making.

With our application, your IT team will be equipped with a powerful tool to manage tickets, optimizing time and available resources. Simplify the workflow, increase productivity and improve the response to incidents and service requests from the city hall.