Reception has really become poor after last hurricane. Got a brand new SIM card and signal is no better. I used to get 3 to 4 bars. Now I see mostly 1. Both phones act the same. I live in a decent size city with no skyscrapers or mountains. Dropped calls are becoming annoying
Seems that this application has inadvertantly become the sound board for any ATT issues. Negative reviews seem to be about the network struggles in their area not on the tool itself. This is a diagnostic tool offered by ATT and it serves it's purpose. Use this tool to send reports to ATT so they're better equipped to provide support. That's all there is to it, no reason for all the neg reviews
Useless garbage. AT&T network sucks, and this app requires the network to report problems, so your in a no win situation. And if you happen to get a report submitted they never do anything to fix the problems
This app needs Improvement. No information about current outages in the network news tab. Requires a data connection to submit a report. Needs to be able to cash a report until a data connection returns. Another application that demonstrates AT&T is not thinking ahead very well designing and creating customer applications. Looks and feels like someone's College level application project. Needs professional assistance in order to complete a better user interface and application feature build-out.
Sucks, sucks. Sucks!!! The AT&T data network sucks! Paul and I are constantly having issues with service so every day or so we have to use this app and report issue but most of time we get spam calls, spam texts, and when we try to use our data on app's well, we get error messages so AT&T needs to dig deep into problem. There is people hacking data according to SAMSUNG. AT&T is about to loose a lot of business if they don't cure their data issues.
Keeps crashing and I can't see the menu when using the map. I sent multiple bug reports. Now, I need some technical support, but none to be found.
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