Greedy At&t It is march 11th 2016 and yet At&t doesn't care enough to add a 4glte tower on an island of 2500 plus people using nothing but At&t. Thats a lot of money for them and all they have to do is allow us a sattalight connection. Its not like they are actually selling a product. Pure proffit for them. I feel like im being ripped the phukc off every time i use my new htc thats 4glte capable and have to wait for loading and bufferingon a 3g tower. Time to upgrade a tower on one island to help customers out!
Not really crazy about it I haven't seen a significant change since I have been using... Fact is other networks have service in our area where we of ATT Service are in a dead zone... However; I will continue for another couple of months... Praying for a miracle...
Poor design The requirement of data to file a complaint about data being down is ridiculous. Info should be sent via text. Obviously if data is down then AT&T does not get the report until data is up or you go somewhere with data. Maybe in areas with multiple towers this works but in rural areas it does not work. I've reported the same problem over and over and it does not seem to do any good. I don't think AT&T really cares they just have this too try and make us feel better. Update...now this stupid app won't
Worthless Att says use the app it will improve your service after they get sufficient feedback. Bullshit, has not been effective after 6months of providing AT&T with constant feedback about dropped calls, unable to place calls or the party at the other end can't hear you. Worthless!!!!
Idiots Somehow they think that we think this will help. But I am almost 100% certain it is a means to get us to stop tying up their customer service lines complaining about their subpar service. I will continue to call and harass them till they build a better network infrastructure with the millions that they are making off of us.
Okay reporting no response They let u report the problem then send u a text saying thank u & that's it,been reporting the same problem almost 4 years now need to upgrade their antenna from a g2 tower with more antennas but never hear anything back in response be nice if u could get a response, &still the same problem no service over half the time at my home
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