Seems that this application has inadvertantly become the sound board for any ATT issues. Negative reviews seem to be about the network struggles in their area not on the tool itself. This is a diagnostic tool offered by ATT and it serves it's purpose. Use this tool to send reports to ATT so they're better equipped to provide support. That's all there is to it, no reason for all the neg reviews
Reception has really become poor after last hurricane. Got a brand new SIM card and signal is no better. I used to get 3 to 4 bars. Now I see mostly 1. Both phones act the same. I live in a decent size city with no skyscrapers or mountains. Dropped calls are becoming annoying
Sucks, sucks. Sucks!!! The AT&T data network sucks! Paul and I are constantly having issues with service so every day or so we have to use this app and report issue but most of time we get spam calls, spam texts, and when we try to use our data on app's well, we get error messages so AT&T needs to dig deep into problem. There is people hacking data according to SAMSUNG. AT&T is about to loose a lot of business if they don't cure their data issues.
Been with AT&T/Cingular/PacBell since 1999, back when I got 4-5 bars at home, inside. Today I'm lucky if I can send a text with no coverage to 2 bars. What good does it do? Been using this app for a few years, everyday and still my at&t service continues to diminish. I was told that by continually using this app it would only make me look like a complainer instead of a customer contributing to the database. I guess AT&T already knows they are choking our cell service. YEAH!!! Get this app and together let us flood at&t with reminders of who we are and how little they care!
There was no point to this app at all. It was better off calling customer service. All of their solutions were "planning in extending coverage"...blah blah blah
Well it'd be fine if they actually fix the issues like for instance actually fixing the data I mean I have to constantly brag up these things in order for them to even respond and they still haven't fixed it and it's been 8 9 weeks and I haven't gotten a response or a fixed yet
Updated application security
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AT&T Internet customers can use this app to personalize their Home Wi-Fi network
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