How did this app get a 4.2 star rating when it has low reviews? Although the application is handy for controlling your alarm system, it lacks in features and use. First off once you've set alarm in rules for (stay) at night its set, it has no feature to turn off automatically in the morning. Additionally, you can not use the app and the phone or anything else at same time, it doesn't stay on. There are other things also, like real time may not always be in real time.
Constant failure to login even though password and username are correct. It does not work, the application will claim the system is armed even though I am standing in front of it and it clearly is not. When you choose the option to arm the system from the application the majority of the time it will report success but it does not actually arm the system. The logs are also inaccurate and missing information. The application is deceptive in the worst possible way, it cannot be trusted.
This app does not work half the time. It does not recognize my password even though it recognizes my fingerprint. I uninstalled it thinking that would fix it, but when I redownloaded it, it had all my info saves as if it was never deleted. They need to focus more on fixing the bugs with everything digital life.
Fails to disarm when not on wifi half the time...just sits there saying disarming. Not to mention when trying to disarm, why does it take another click just to get the code prompt. I click disarm, prompt me for the code and execute, ugh... The notifications also seem to be slow half the time. Seems like this app is lacking polish and just plain thought.
Update 4/17/17: Horrible horrible horrible. We have found our replacement and will be discontinuing service soon. I DO NOT RECOMMEND THIS SERVICE TO ANYONE! Update: March, Still yet a laggy piece of garbage. Contract is over, we are looking for replacement. Walmart quality system would work better at this point. Update: January, App now lags, a lot. You do NOT need accesses to the phone microphone! You have no feature that needs it! That leaves one reason...invasion of privacy! Fix it!!!!
When they update, be prepared for intermittent functioning. It will work perhaps 50 percent of the time for weeks after an upgrade. Make sure you have a backup to open your garage or to enable your alarm. Good luck! An update for 4/11/2017, there are many times when I still cannot access the app and need to either enter my house or leave the alarm system off. Unreliable.
Support for Android Wear has been added.
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