It's really a hit or miss. sometimes, it logs me out and i cant login and this happens in times I needed it to work. it gets annoying. when you complete reviewing the videos of your camera for the day, it directs you to the top of the list and it makes it hard to review the rest cuZ i have to keep scrolling to the date on every video. plus, i noticed that it doesnt record everything it detects had a large party one day, and it did not record every person that knocked on my door. and it makes me wonder if it ever missed anybody for all those days. definitely will explore a better system once my contract is done.

The Android version of this app absolutely sucks. Bought a Galaxy S8 installed this app on my phone and it works about half the time. Trying to arm my Digital Life System to Instant is definitely not Instant and usually times out. Also even with my login info saved when I get home to disarm the alarm it says it cannot authenticate me more often than not and I have to force close the program and restart my phone. This app worked flawlessly with my iPhone. How it's rated 4.2 out of 5 stars is mind boggling to me!

I've been using this app for over a week with the AT&T Digital Life system. I haven't had any issues. The app is great in allowing you to access your system and be able to perform different tasks. Overall great app in helping keep your home safe. I use the app on my Galaxy Note 7 and the Galaxy Tab E 9.6". Update 04/26/17 The app doesn't always work, which is frustrating. I like to activate the system last, after I get upstairs. Then I find the app is not working. I have to go downstairs to activate it from the keypad. The security system itself is great, hence the 4 stars. Please make the app more reliable.

How did this app get a 4.2 star rating when it has low reviews? Although the application is handy for controlling your alarm system, it lacks in features and use. First off once you've set alarm in rules for (stay) at night its set, it has no feature to turn off automatically in the morning. Additionally, you can not use the app and the phone or anything else at same time, it doesn't stay on. There are other things also, like real time may not always be in real time.

Where do I start? Love the door lock, camera doesn't catch everything. Love the thermostat control and all the little gadgets. App will lose ID and password every other time I use it on my older Samsung, but since I got a new Samsung, it has not given me problems. Online always freezes up while clearing Video data. 5/8/2017 update, this app really sucks! cannot disarm from app or internet. is not making any Log of entries into my home. Now i have to wait one more year before ending this Contract with AT&T.

Constant failure to login even though password and username are correct. It does not work, the application will claim the system is armed even though I am standing in front of it and it clearly is not. When you choose the option to arm the system from the application the majority of the time it will report success but it does not actually arm the system. The logs are also inaccurate and missing information. The application is deceptive in the worst possible way, it cannot be trusted.

App is a joke. Works when it wants to. Able to log in from tablets but not phones. Account is locked and haven't even logged in yet. Think they need to hire someone who's knows how make the app work. Had to set off the alarm coming home because I couldn't turn it off from the app. Awesome! Can't wait to end this contract and get something that works!

Fails to disarm when not on wifi half the time...just sits there saying disarming. Not to mention when trying to disarm, why does it take another click just to get the code prompt. I click disarm, prompt me for the code and execute, ugh... The notifications also seem to be slow half the time. Seems like this app is lacking polish and just plain thought.

There are times when the app doesn't respond to the arm/disarm/stay command. This app also keeps saying failure to authenticate user login information. Very annoying!!! And you should be able to arm and disarm without being on WiFi- that's the point of having the freakin' app.

Update 4/17/17: Horrible horrible horrible. We have found our replacement and will be discontinuing service soon. I DO NOT RECOMMEND THIS SERVICE TO ANYONE! Update: March, Still yet a laggy piece of garbage. Contract is over, we are looking for replacement. Walmart quality system would work better at this point. Update: January, App now lags, a lot. You do NOT need accesses to the phone microphone! You have no feature that needs it! That leaves one reason...invasion of privacy! Fix it!!!!

When they update, be prepared for intermittent functioning. It will work perhaps 50 percent of the time for weeks after an upgrade. Make sure you have a backup to open your garage or to enable your alarm. Good luck! An update for 4/11/2017, there are many times when I still cannot access the app and need to either enter my house or leave the alarm system off. Unreliable.

This app does not work half the time. It does not recognize my password even though it recognizes my fingerprint. I uninstalled it thinking that would fix it, but when I redownloaded it, it had all my info saves as if it was never deleted. They need to focus more on fixing the bugs with everything digital life.

The system is ineffective and now that my contract is up, I'm researching another. Everything said below is accurate. 1. Doesn't hold user/password info 2. Doesn't always record movement around the exterior 3. Takes so long to pull up the live feed, that by the time it does, the action you were trying to catch will have passed. 4. Door lock is excellent 5. Thermostat is excellent 6. App freezes constantly. Can't wait to get rid of this system.

The app is well laid out and easy to navigate but between the major issues during my install (fried my heat/ac) and incompatible parts (garage door opener which was a major selling point for me) I can't necessarily recommend digital life based on my experiences. Maybe you'll have better luck. Also, for the life of me, I can't why they made it so hard to set up a FULL DAY climate control schedule. Aggravating! The water sensors are handy. The thermostat doesn't fit a standard box cutout so I have a gaping hole exposed. The outside camera works well.

Love this app, u just wish it had longer viewing and sound would be awesome. Maybe when an upgrade is needed that will be the new feature! BEST APP!

That's it! 😠 The app works half the time without wifi, and if you're using AT&T's home internet service, it almost never works on wifi. The app constantly loads when logging in and gets stuck there. Then when it does load, I can never tell if the app is showing the actual status of the system or the last status it picked up when it last worked. I cannot wait to get a better service provider. Words of advice...The grass is not greener on the other side. Stay with Xfinity. Dueces AT&T✌👎

Horrible app. So irritating. Try to open garage with app, doesn't work, use my own garage controller, go in house and 5 minutes later I hear my garage door open. Try to arm/disarm with app, and constant loading. And live feed for my camera? Forget about it. Leaving once my contract expires.

Always doing updates, so the system is shut down during these periods. If you need to unlock, lock, set alarm, or disable alarm while you're away, you can't. The doors can be jammed and unlocked, but the app says that they are locked. Its convenient to watch the camera while you're away, if the app isn't acting up. Supposed to be a quick and convenient way to have security on your house but takes 30 minutes to get someone on the phone while your house is possibly getting broken into and they won't take responsibility either.

Never works! Haven't been able to log in in weeks! Seems like others are having the same problem and yet not answers from the company. Paying way too much not to be able to access the app and control my system from my phone. Someone please fix this!

The app worked great when we first got the service but now it will rarely go to the live feed. What's the point of I cannot see what is actually going on at any given time? Log in screen shot is usually the day before when it used to be the screen shot from the current log in time. Even went to the actual site and it has the same issues. Will be looking at a different service as soon as our contract is up. Was pleased when we got it 2 years ago and now it's just annoying.

Intermittent functionality at best. Mimics their billing accuracy. Not an internet issue as the problems occur on different networks. If it were an internet issue, that would be AT&T as well so go figure. Months have passed with customer service acknowledging an app issue but with no response or estimate of when it will be fixed. If I were not locked into an agreement, would definitely seek a provider elsewhere and will be doing so in a year.

This app is horrible. It freezes often and you can't arm and disarm from the app most of the time. FIX IT AT&T before more customers leave and go to ADT who is currently running a great promotion

Awesome app and service...when it works.. which is not always. App is Constantly down. I called in to ask why my app was saying login info not found. She said its down for maintenance. Yet they dont tell you when thats going to happen. At least twice a week i lay in bed then try to arm my system bia the app. It just spins and never arms. So i have to get up to manually arm. Defeats the purlose of home automation. Not to mention my camera goes offline at least 3 times a day.

Can't wait to get rid of this system. Update 5/5/17 - Having the login problem again. Try to reset it and get an error. I can login on the website with no issue, but it's slow and just as poorly designed as the app. I still can't log in to the app.

Usually doesn't work right, if at all. System is a waste of money and customer support is horrible. The only reason I didn't give it one star is the 5% of the time that it might work. Often takes between 5 and 30 minutes for a system command to execute. Also, they won't give you credit on your account if the app update doesn't work or there's a system outage.

This app will constantly log you out and tell you invalid password....when using fingerprint access. Uh...ok? Then when the fingerprint fails, it will make you log in with the saved information, which is correct, and say "incorrect login". So you have to log out and login just to be able to log in, all while having your information correct. Garbage app. *edit* Yep, app is still garbage and still hasn't been fixed. On average, the above happens every third login or so, even if you make sure to log out if the app correctly. Going to cancel our service solely because of how horrible this app is.

Times it is so frustrating that I cannot get it to connect when I need it to. I have a Samsung Galaxy S7 Edge and it's frustrating that when I'm outside my house I cannot lock it. It usually times Out. When it works it works great! I just wish you would work great more often.

Nothing like arming your alarm system through the app and coming home to a disarmed home alarm. Also takes several minutes to arm and most of the time it will still be disarmed. Would not recommend to others

Too many bugs. Feeds tend to time out on me. Same goes for remote arming and disarming. I also have an alert that one of my devices needs attention. Called ATT, they report no issues, and couldn't get the notification to go away. Basically told me to just disregard it. For what we pay to have remote access to our security system, seems like the app should be better.

This App SUCKS. I cannot stand it. I have to be two blocks from my home to disable the alarm. Sometimes, don't even help. I disable through the keypad, 2 minutes later it disables again. In the beginning, it was great. Now, I barely get it to work right. Fix this problem.

Your app sucks beyond belief!!! I've had to uninstall it and reinstall it 3 different times now! Each time I use it to disarm the alarm system, it stays on the "disarming" screen for minutes at a time without EVER disarming. I have to sign out and sign back in up to 3 times before giving up, then waking up my roommate to disarm the system in order to enter my home. Then there's the arming process, it does the same thing more times than not and I have to interrupt my roommates sleep so he can arm the system from inside. I filled out the survey, which conveniently isn't accessable on the app anymore, and reported these problems and still no change.

Sucks...once again I'm stuck coming home from work late and have to wake up wife to turn off alarm so I can get in.....get your system fixed or you will be less one customer as of this month

Frustrating! I usually have to put in the correct username & password 3 or 4 times before it accepts it. Then, if that's not an issue, it doesn't register the alarm if I'm trying to activate it. It times out and I would have to clear my data in order to get it to work. The premise of the app is great. It just needs to actually work!

My husband and I bought into digital life a while back and we haven't had any issues with this app until recently. It's really irritating when you try and disarm the alarm, unlock a door, or check the camera feed with this app because you can't even connect to the app due to authentication problems. REALLY?! I thought this app was suppose to be convenient and give peace of mind when you are away, but it's given me nothing but a headache.

The app stinks. At this current time my camera is showing a picture of nearly 24hrs ago. I cannot Arm/Disarm, open/close my garage. This is a constsnt issue with the app. They have done more updates in the last 6mos to supposedly make it better when it's actually made it worse.

Update 6/5/17 - Absolutely worthless. Crashes constantly. Often won't arm the system when you need it to, so what good is it? A company as large as AT&T can and MUST do better. If you're researching whether to get this system, it's a resounding NO.

Update: The app is still a piece of junk. Nothing about digital life actually works. The alarm doesn't even go off when the doors are opened a large percentage of the time.

So incredibly frustrating! My login will work for a few days & then say it's incorrect. Have to switch to partner's login. It'll work for a few days & stop. Get an alert of camera activity, log in and the activity log won't update, so I can't see anything.

Terrible on Wi-Fi. Slow on at$t LTE. Maybe it's better on Verizon or Sprint network? Getting worse by the week. Cannot arm or disarm. Uninstalled and reinstalled. Still spins indefinitely when attempting to arm or disarm.

I'll change the rating once the issue is corrected: to access I use the fingerprint. It says successful when I use it. But then right after in red is states something about being unable to recognize me and log in. And then upon entering the password, it often repeats the message. Sometimes it manages to login. Please fix so when it does say fingerprint successful it'll let me in.