Literally the antithesis of a reliable security app. Never works when you need it. If I'm out of town, app won't authenticate. If I need to check the house for delivery while I'm at work, app won't authenticate or the camera won't be able to play back the video. Useless. Might as well ask Bob down the street to watch your house before relying on this app.
12-17-2017: App isn't working, can't log in at all. 12-08-2016: SYSTEM UPDATE occurred today and now both app AND website lag 15 min behind actions. I now have to DOUBLE TAP an icon to perform a function. Boy, you can sure tell employees' reviews. 11-29-2016: APP TOTALLY LAGS. CAN'T TURN ON/OFF ANYTHING. ALARM latency up to 10 minutes to execute any command. 11-25-2016: app not working; won't turn on/off ANYTHING. Backed out to v211. 35. 8pm update: Rollback didn't help. Problem still exists.
This app is horrible. It freezes often and you can't arm and disarm from the app most of the time. FIX IT AT&T before more customers leave and go to ADT who is currently running a great promotion. I received an update and go figures, the app doeant work AT ALL now. I can not arm and disarm from the app whatsoever smh just ridiculous
Can't wait to get rid of this system. Update 1/14/18- can't use fingerprint to sign in anymore. Update 5/5/17 - Having the login problem again. Try to reset it and get an error. I can login on the website with no issue, but it's slow and just as poorly designed as the app.
Update in Dec 2017 broke the app. Camera not working. Can't manually delete events. Freezes or won't connect to Wi-Fi. I actually stood in front of my camera waving my arms- did not record the event. Sensitivity set to high. What are you doing AT$T?
There's no way this app has 4.2 stars with the low reviews and issues. You're dealing with home security and an app that works half the time. 12/7 we get a much needed update, wrong! Now I can't access my videos/camera from any of my devices. Fix it right the first time!
We’ve made it easier to create programs with our new "Programs Suggestion" widget. Simply select a program and we will walk you through the rest.
We've also made a number of enhancements to your video experience. You can now create and adjust camera motion detection zones and sensitivity in the app. We also made it much easier to multitask as we pin the video to the top of the screen, allowing you to interact with your other devices at the same time.
Secure storage for your photos and videos part of the AT&T Mobile Protection
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