Ok features but buggy and slow. Even still it is helpful for our small business despite the usability issues. Hopefully ATT is able to build upon this app and refine it. For a well built app that is incorporating business enterprise features, check out Microsoft's office365 admin app. Very impressive.
Horrible experience I can't use the back button to exit the app any longer, I have to use the app manager (Samsung S7) to exit the app. The feature set for a business class app is terrible. You would think of all businesses AT&T would have the resources to have a well thought out, functional, feature rich app. Guess not.
HORRIBLE APP!! Who ever designed this should be fired or smacked in the mouth. The regular att app has so much more features and information.
Not very useful About the only thing this ATT app is good for is to setup a payment or contact a representative. Nothing else seems to work properly or the app isn't smart enough to do much else. The app for non-business customers is a much better app. Not sure why ATT would give their business customers an app that is fairly useless.
Hate it Constantly logged out if you accidentally hit the back button at the bottom of your phone. This is not meant for a business it's meant for individual. I don't want to have to log into each and every phone number individually to look at what's going on to turn on data, turn off data,. As usual AT&T has failed. It is not user-friendly comma it doesn't make it easy to manage the account. It needs some major updates.
Typical low-quality AT&T app. Specific issues: 1. Poor security: Only support 5-digit numeric PIN. No complex passwords. No multifactor authentication. 2. Slow: Pages take a long time to load, even relative to other apps that need to look up current account information dynamically. 3. Cumbersome navigation: On many pages, the phone's "back" button backs you entirely out of the app, such that you need to log in again to return to where you were. If I wanted to use on-screen navigation buttons, I would have bought an iPhone. 4. Difficult to understand jargon: I'm logging in with my "IVR PIN" for my "AOP Login"? Even the AT&T human I talked to didn't know what these acronyms mean. My usage plan is "MS Value v3.0: 3GB". Huh? 5. The only reason I installed this app is because an AT&T human said I could configure notifications for failed auto-payments and data overages. I can't figure out how to enable either. AT&T human subsequently said that notifications would be automatic. Have had app installed for months, but didn't receive notification when payment was declined a few weeks ago - now I have a late payment charge! Great wireless service, but horrible apps :(
Account Managers/Owners (AOP) can now login using their AOP PIN and email address to manage their wireless service at the account level instead of the user level. Once logged in, users will be able to view the full bill (up to 12 months), change rate plans, add international features, view usage for the entire account, and update the SIM/IMEI for end users.
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