Slowing down. Recently, the app seems to take an unreasonably long time to do anything. Very slow to load pages and frequently returns to the login page simply by clicking a link within the app. After logging on, trying to view my bill returns me to the login page. Becoming unusable. Latest update did not improve.
Latest update makes it totally useless. Internet and phone went down and when I try to use the app to troubleshoot it comes back and tells me I don't have an internet connection. Duh what does it think I need the app for? Would not allow me access to troubleshooting or support functions it is a totally useless program now.
It's slow and cumbersome. You are the biggest communication company in the world and this is the best you have to offer? This app freezes all the time and once your on it the things is slow. It's faster to call and that's sad because the wait time on a call is horrible as well. You click on rewards hit the plenti icon and it goes no place. Please feel free to blame cell service as it is clearly AT&T. For heaven sakes fix this awful app.
Sloooow & useless! Should AT&T not have the very best apps? Locker is broken still... New update no changes. Would you expect AT&T to have the best app around. The primary interface with the customer tells a lot about the way they see their customers. If I had any alternative, I would be long gone. Sold my stock a year ago.
Horrible, not user-friendly at all and I use computers and apps on a regular basis. Can't distinguish from a 6 year old internet account to brand new wireless account. Sucks bad enough to where I'm considering dropping at&t altogether
I've submitted a new rating, bumping up my stars because I have less issues with the app than in the past. It has one big issue though. On the summary screen and on data usage info it would be incredibly helpful if the actual dates for the period being reported were displayed.
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