I'm having the same trouble as Austin. I paid for a full year, and managed to download the first magazine but then it started not recognising my Google Play account and thinks I am not subscribed. I've reinstalled the app, tried logging in and resync'd all to no avail. I'd like a refund please.
Love the paper mag but i want to go digital. This is unfortunately a very poor app. I installed, paid 25 for the subscription, started downloading the 2017 gear guide and the app crashed. Tried a few more times and it kept crashing. Uninstalled and reinstalled and it now thinks I haven't bought a subscription. I click to buy subscription and Google says I'm already subscribed. Now no option to download and access content. Also doesn't sync subscription across other devices. Tried on my tablet and no way to sync subscription (acts like I haven't subscribed.), and crashes on that device as well. Please cancel and refund my subscription. Pretty frustrated.
App is really buggy but the support is good had troubles when i first subscribed but was handled quickly. I kight switch back to hard copy when subscription is up unless the app improves.
Easy to use and a great way to take my favorite magazine on the road.