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      August Home

      1,053
      August Home Inc Lifestyle
      PEGI 3 PEGI 3
      Loading device compatibility...
      Item added to wishlist.
      Item removed from wishlist.
      1
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      The door to today’s home isn’t just about keeping the bad guys out. It’s also about letting the right people in—your family, friends, and even favorite service providers. With the August Smart Home Access System, you are always in control of your front door, no matter where you are, right from your smartphone.

      August Smart Lock

      - Operate your lock without a physical key
      - Create virtual keys for family and guests
      - Grant access for specific dates and times
      - Auto-Unlock and Auto-Lock your door as you leave and enter
      - 24/7 Activity Log

      August Doorbell Cam

      - Get alerts every time someone rings your doorbell
      - See and speak to visitors at your front door
      - View live camera video any time, on demand
      - (With August Smart Lock) unlock the door for guests while speaking to them
      - Remotely control your August Smart Lock from anywhere
      - (Coming soon) View recorded activity at the door
      - (Coming soon) Real-time intelligent motion notifications

      August Smart Keypad (Requires the August Smart Lock)

      - Operate your August Smart Lock without a smartphone
      - Create unique, custom entry codes for guests
      - Lock your door with a single button press
      - View keypad activity in the Activity Log (requires August Smart Lock - HomeKit Enabled)

      August Connect (Requires the August Smart Lock)

      - Lock and unlock your August Smart Lock from anywhere
      - Always know if your door is locked or unlocked
      - Let guests in and lock the door behind them, no matter where you are.
      - Get notifications whenever your lock is operated, even manually

      Learn more at august.com
      Visit August Support at support.august.com
      My review
      Review from

      Reviews

      2.8
      1,053 total
      5 237
      4 154
      3 131
      2 176
      1 355
      Bobby Dumesnil
      So there was a Google map update, and my auto unlock was working 60% better. Then I changed my router name and the feature stopped working. Re did the whole auto unlock set up, made sure my phone knew the new router name, and still nothing. Everything else works except the auto unlock. Hook us up guys, those Apple users have had the feature dialed in for a long time. Waiting patiently. Using S8 with Android 7.0.
      Neil O'Dowd
      I've been using this since spring. The auto unlock worked 70% of the time until the fall when it never worked. Since the update which uses Google maps it now works every time. Very happy with it now. Update : As of spring 2017, auto unlock now only works 30% of the time. You guys really need to get this right once and for all. Update #2 after reading on August's web site I uninstalled CCleaner and auto unlock is working better. Still not perfect but much improved.
      Dave Nadeau
      Like most every other review on here the auto-unlock is a joke even with the GPS enabled. Why not have the option to set up 'routines' thru the app so that the owner can set up specific times of the day to have the lock unlock or recipes thru the ifttt app instead of relying on location??
      Ed Melendez
      Gets 1 star because I can't leave 0 stars. Auto-Unlock is a complete joke. I pretty much use my keys everytime. My girlfriend who has iPhone/Apple Watch, gets a 20% success rate.
      Mark Houston
      Simply not working. I have fallowed the site directions and that is useless also. My HTC 10 was the issue. GPS was slow to act and the NFC chip did not work. In short I got a bad phone. My new HTC 10 is working very with August. 100% of the time.
      james wine
      I have to say, I just got my August door cam today and was excited to install it. So I followed all the directions to the T. Downloaded the mobile app to setup the door cam thru the app so i can view who is at my door. this August is horrible app and Wouldn't even let me connect to the august door cam thru the app. I followed all the troubleshooting guides august provided that was a fail. Now all I have is a fancy non working cam doorbell. I emailed august to see if there can be a resolution to this.

      User reviews

      Bobby Dumesnil May 14, 2017
      So there was a Google map update, and my auto unlock was working 60% better. Then I changed my router name and the feature stopped working. Re did the whole auto unlock set up, made sure my phone knew the new router name, and still nothing. Everything else works except the auto unlock. Hook us up guys, those Apple users have had the feature dialed in for a long time. Waiting patiently. Using S8 with Android 7.0.
      Full Review
      Neil O'Dowd May 30, 2017
      I've been using this since spring. The auto unlock worked 70% of the time until the fall when it never worked. Since the update which uses Google maps it now works every time. Very happy with it now. Update : As of spring 2017, auto unlock now only works 30% of the time. You guys really need to get this right once and for all. Update #2 after reading on August's web site I uninstalled CCleaner and auto unlock is working better. Still not perfect but much improved.
      Full Review
      Dave Nadeau June 1, 2017
      Like most every other review on here the auto-unlock is a joke even with the GPS enabled. Why not have the option to set up 'routines' thru the app so that the owner can set up specific times of the day to have the lock unlock or recipes thru the ifttt app instead of relying on location??
      Full Review
      Ed Melendez May 29, 2017
      Gets 1 star because I can't leave 0 stars. Auto-Unlock is a complete joke. I pretty much use my keys everytime. My girlfriend who has iPhone/Apple Watch, gets a 20% success rate.
      Full Review
      Mark Houston June 3, 2017
      Simply not working. I have fallowed the site directions and that is useless also. My HTC 10 was the issue. GPS was slow to act and the NFC chip did not work. In short I got a bad phone. My new HTC 10 is working very with August. 100% of the time.
      Full Review
      james wine June 2, 2017
      I have to say, I just got my August door cam today and was excited to install it. So I followed all the directions to the T. Downloaded the mobile app to setup the door cam thru the app so i can view who is at my door. this August is horrible app and Wouldn't even let me connect to the august door cam thru the app. I followed all the troubleshooting guides august provided that was a fail. Now all I have is a fancy non working cam doorbell. I emailed august to see if there can be a resolution to this.
      Full Review
      Jason Palumbo May 9, 2017
      Still needs a lot of work. The potential for a great app is there but the auto unlock doesn't work unless you have the app open to the screen when you leave and return home. In addition the lock never stays connected to the app and there for have to constantly reconnect to the phone. 9 times out of 10 the reconnect doesn't work and you have to repair the connection which takes forever. Please fix these issues.
      Full Review
      Rob Reid May 8, 2017
      Thank you for the update with Google maps to help with the auto unlock feature however its still doesn't work reliably. It does not recognize when I have disconnected from my home network unless I updated the app manually and it will not auto unlock when I approach the door even though I manually update the app.  Google Pixel with OS 7.1.2
      Full Review
      Joe Shmoe June 2, 2017
      Just create an accessibility service and get it over with! Even with Doze completely disabled, this app does not stay resident in memory. Without a bona fide service, this app is DEFUNCT. Auto-unlock doesn't work worth a DAMN........
      Full Review
      Todd Olynyk May 5, 2017
      This may be the biggest piece of junk in the history of history. I am not sure if it's hardware or software related but as per the other many reviews nothing works like it's supposed to. The uato unlock is the biggest let down... literally never working. Always come home to a locked door and when I open the app there is always the little report with the map showing my last trip, as soon as I see that I know it's not going to work properly which is pretty much every time even asking for no report in the settings. Hey August, how about doing what's right and give me a refund!
      Full Review
      skyeking69 May 13, 2017
      Wow bad app needs work.. Or just say for Apple only. Auto unlock doesn't work... Seems you have to have the app open all the time. Why can't I just walk up with the phone in my pocket Bluetooth on and then door unlocks?? Come on August I'm sure you can do better!!!
      Full Review
      Cindy Kieu May 19, 2017
      This app works well on iPhone. It is absolutely terrible on Android. Everyone here is having trouble with auto unlock functioning correctly, but I can't even get it to set up. I am standing next to the lock with location, Wi-Fi, and Bluetooth on and it spends 2 minutes trying to find my location before it just fails. Basically all i can use this for is seeing who comes in and out of the house and when. I still have to use my key.
      Full Review
      ///AiG June 2, 2017
      Auto-unlock is so bad, Ive had my August lock for half a year and still no improvements. Sometimes it works and most the time it doesn't. I do not recommend this product.
      Full Review
      Eric Anderson May 31, 2017
      Auto unlock worked great until the last update. Quit entirely w/o notice. Had to reauthorization everything. POOR execution & poor understanding of the customer use cases. Now auto unlock works sporadically.
      Full Review
      Sean Parker May 21, 2017
      Geofence so slow and pulling app up to unlock doors so cumbersome that my August has become a very expensive keypad lock. The irony is that there's been an important keypad update available for 2 months that crashes my 6P and my girlfriend's S7 edge whenever we try to push the update. This isn't 2010 anymore. It's not ok to put all your development resources into the iOS app and leave Android to the B-team.
      Full Review
      Roof RT May 10, 2017
      Please fix auto unlock, mine doesn't work currently, I really like how it unlocks right before I open the door and relocks after I close it but this function has stopped working. Loosing connection with Hub often (works only about 1/3 of the time and the lock stops working completely when the battery's are only half drained, wow) and it it does unlock it's after I've been home a while and scare my woman thinking someone is coming in. A bronze version of the lock finish would be nice. I have the lock, hub and keypad
      Full Review
      Hin Pong Wong May 8, 2017
      Auto lock and opening and locking the door work well. Auto unlock is a no go. Can't detect when I am leaving the area and can't detect when I am standing in front of my door. In order for auto unlock to work, I have to open the app and keep the app running while I leave the area.
      Full Review
      George Carion May 17, 2017
      Auto-unlock mostly worked fine on an iPhone. It almost never works on Android. The app needs help.
      Full Review
      Carl P June 2, 2017
      Auto unlock rarely works. Even connecting to the lock to unlock manually takes at least 15 seconds, which defeats the point if you ask me. I'll be returning the product. $200 is way too much to spend on something with a half-baked app.
      Full Review
      Nate Faessler May 3, 2017
      So many issues, the latest being that it doesn't keep me signed in.
      Full Review
      Roberto Santana May 9, 2017
      This app is missing a widget and you always have to press the wifi function to get it to work from a distance it should just work with out that wifi should just be on all the time for the app whenever you have a signal on your phone LTE or any other also that widget is important my wife is blind
      Full Review
      Grant Russell May 28, 2017
      I have learned, after purchasing this lock, doorbell, keypad, and wifi bridge, that I should have referenced the app reviews before spending that much money on something that doesn't work. Perhaps all of the reviews on websites were using iPhones, because it clearly couldn't have received so many glowing reviews if they were using the Android platform. Reading the app reviews would have saved me a lot of money. So here we are, after a major update, with the same crippled functionality. Even though there it's a review or two that says auto unlock is working more frequently, I'm willing to bet that is simply wishful thinking on their part. It takes time to realise, but this product only impairs the security of your home. Because this auto unlock feature won't work, and the app is sluggish when it tries to communicate with the lock, or how the keypad also slowly operates the lock, should you ever be in a situation where you need quick or immediate access to your home, keep your real key with you.... The August lock system will leave you to your own peril.... And then unlock.
      Full Review
      Øivind Heggland May 20, 2017
      The only thing that works well is the auto lock.. . The auto unlock is either slow or not working . Bought the connect hoping using WiFi would help .. but that is even worse . The app does not use wifi unless you tell it to ..but then it forgets and complains Bluetooth is of ..and have to activate wifi again . Manually lock/unlock is really slow,much faster with Bluetooth ..should not be like that .especially at home it should be faster with wifi ..but no .. So sad it still needs work.. They have probably stopped caring about this .. as the new lock is around the corner ..
      Full Review
      David De Castro May 16, 2017
      New version, same problems. Reset the lock connection numerous times only to have it fail repeatedly. Get your act together.
      Full Review
      simon germain May 14, 2017
      Huge potential but the feature auto-unlock (this is why I bought the August) never worked .... need a lots of improvement !!! Please please do some update so we can enjoy your products . ...
      Full Review
      Loree D May 24, 2017
      When will it be compatible with the Galaxy S8. Fustrating not to be able to connect to my lock.
      Full Review
      Dallas Pearson May 3, 2017
      Why doesn't the ignore batter optimization work? It clearly doesn't check my location periodically. Auto unlock is the only feature that doesn't work properly.
      Full Review
      Terrence Newman May 17, 2017
      Sometimes the lock/unlock works as you depart/come home, sometimes not so much.
      Full Review
      Marck Morman May 9, 2017
      App works well overall, but auto unlock stinks. Could use widgets also.
      Full Review
      Kenneth Curry June 3, 2017
      The doorbell streaming almost never works
      Full Review
      Michael Sulem May 25, 2017
      Auto unlock still never works. Pitiful.
      Full Review
      Chris Morales May 16, 2017
      You would think that it would have a better connectivity seeing that you would use this instead of your house key.
      Full Review
      Albert labozzo May 19, 2017
      Doesn't work very frustrating
      Full Review
      Lev Popov May 18, 2017
      Auto Unlock is super unreliable
      Full Review
      Ben Ball May 28, 2017
      Cannot enter a new password. Just says to try again
      Full Review
      Mahbub Hossain May 14, 2017
      It's worked for me after reinstall and update. Now it's work perfect
      Full Review
      Merrill Jay Sampson April 21, 2017
      Don't be fooled, there is nothing "smart" about this lock. If it worked as advertised, it would be a smart-ish lock. Auto unlock does not work. Remote unlock does not work. Remote viewing my doorbell does not work. Video recording does not work. Motion notification does not work. Unlock over Bluetooth works, but takes so long it is never worth it to use my phone instead of my key. I have had the doorbell and lock for a year now, hoping for an update to fix the countless issues, but nothing ever came. The only advantage to having the lock is the auto lock function, but without a door closed sensor, that function is usually just super annoying.
      Full Review
      Brian Kanis April 24, 2017
      My favorite part is standing at my front door waiting... And waiting. Then grabbing my keys and putting them in my door. Only to have it unlock then... When it's no longer useful. 2 stars because it at least locks my door behind me. I think/hope... Updated: Nevermind. It can't even do that right. 1star
      Full Review
      Lizzie Ingram April 22, 2017
      The auto unlock feature has never worked and it often takes multiple tries to even connect to the status. Also after the app update, it is showing me as an "Not Authorized" even though I am the owner.
      Full Review
      Dejaime Neto April 25, 2017
      Got locked so many times for so long that I regret ever using this crappy lock. Now it wants to shove mobile number authentication down my throat, they automatically logged me out and do not send me my credential recovery emails.
      Full Review
      Review deleted

      What's New

      Introducing a new and improved version of Auto-Unlock, powered by Google Maps!
      We have heard your comments and are now ready to release our next iteration of Auto-Unlock. Using the knowledge of Google Maps, Auto-Unlock can now better track location and predict when you will be home, providing a better Auto-Unlock experience.
      Learn more inside the app

      Additional information

      Updated
      May 2, 2017
      Installs
      100,000 - 500,000
      Current Version
      5.5.2
      Requires Android
      4.4 and up
      Content Rating
      PEGI 3
      Learn more
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      Offered By
      August Home Inc
      Developer
      Visit website Email support@august.com Privacy Policy

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