Doesn't work with android just stay away. Using the Pixel I get a 20% success rate of connecting to the lock via Bluetooth. Now I just end up using the wifi to unlock. 25 seconds to do it. Ridiculous, reverting back to keys. Also support is terrible like everyone says and android wear app is non existent. If you want reliability use an iPhone....
I really wished I would have read through these comments before purchasing the lock and connect devices. I ordered one on Amazon and the packaging was rather beat up. I was hoping this was the reason why the Bluetooth connectivity was so slow to connect (~10 seconds, might as well unlock manually at this point) and the auto unlock NEVER working. I ended up buying another August lock from Best Buy to test if it was any better and to my surprise, it was actually WORSE! On top of that you can only connect one August lock per August Connect device! Needless to say, I would not recommend this lock to anyone who has an Android device.
A garbage product from garbage people. Is this a sick joke with this auto unlock feature? How many updates do you need to push to fix this? Its a joke. This can't be that hard to figure out. The product should never have been released to market. I am looking into class action lawsuit options. I hope you guys go bankrupt.
Don't even bother. If you've bought an August smart lock to work with your Android device, return it; you'll experience nothing but frustration and a company disinterested in providing a solution. Auto unlock just plain does not work with Android, works fine with iPhone though. I've fought with August for several months now and get nothing more than vague platitudes and worthless promises.
Auto unlock does not work (Galaxy s8) and support from company is horrible. Lock is easy enough to install, app works to open/close but the autounlock is a disaster and never works. I can stand in front of my house with phone out and app open on my screen and the lock still does not open. Basically not more useful than just using keys since the "smart" features of this lock do not work.
have galaxy note 5 hit or miss with remote viewing camera on doorbell, app wont connect with lock or doorbell more than not. please fix!! we paid alot of money for your products id like to use them without problems
Improvements and bug-fixes