
A Google user
This app used to be pretty good, even though it had a few usability problems. After the last update several months ago it's become seriously broken. Every time you make a booking it says there's a network problem (on WiFi or cell data, it makes no difference), but if you call the booking phone number it turns out they did receive the app's booking despite the error. Update: doesn't work at all on Android Lollipop, just crashes when you try to do anything. Jan 2018: seems to work now
4 people found this review helpful

Liam Green
Cowboys, drivers are usually fantastic but you wouldn't know because it's impossible to get a taxi. The people that operate the phones are ignorant, awful, out of touch dinosaurs that don't have even a superficial grasp on basic customer service. Overall, drivers are stellar but good luck meeting one because apparently there's only 10 drivers in the entire rank according to the company's performance.

I Got Mc Feels
Fine if you're looking a taxi on a day you don't have to be anywhere, wouldn't bother even looking near the booking feature nevermind instant calling for a booking as every car I've ever ordered comes 25-30 mins later even at quiet times of the day, service could rly be looked into fixing and informing customers, I've been late three times in two weeks when pre booking v early, not much use in having an app tbh. Very frustrating.