Prebooking a waste of time 2nd taxi in as many days that I've prebooked and they aren't being dispatched in time to arrive for the time I booked. I'm also paying more for my journeys on the app. DG really need to sort this out...
Change in pricing Used to really like this app but now paying more for using my card as introduced a fixed price which is higher than the actual price of the journey. Worked fine as it was where approved a maximum price on card then charged the actual price of the journey
Rubbish I downloaded the app after a promise of £10 off my next journey if I downloaded the app and entered the discount code. I did both but received no discount. Think I'll switch to Uber.
Rubbish Can't change number due to new phone .. waited 10 for a taxi to pull up and then drive off 🤔
Tracking lags to see where cars are. No selection to say do not send Hackney cab. Drivers often talking on phones all journey.
Avoid Bookings will be confirmed on the app regardless of if DG can make them, as we've just found out when a guy didn't show for a cab to the train station = now V expensive trip to Heathrow. Use a cab company that keeps to bookings instead.
-Better Address Searches