Sort out wait times. Aesthetically this is actually one of the better taxi apps I've used, but it has two big flaws. The app needs to be fixed to better represent actual waiting times for customers. I've used the app twice: 1st booking the estimated wait time displayed by the app was 8 minutes, my actual wait time was 40 minutes. 2nd booking, est wait 7 minutes actual wait 35 minutes. Result; one very angry customer who no longer trusts the app. The other big flaw is the lack of card payments!?! Seriously dudes it's 2016.
Better than the old app
App works fine, but maps need fixing as they do not show when trying to put a destination in manually and also don't show when looking at taxi location.
from graeme n anthony,marmion road Highly recommend Excel wont use anyone else, so easily booked, lovely operators at Excel, smart clean cars and VERY POLITE AND COURTEOUS DRIVERS.
Excel service App is very poor doesn't let you track your cab and service very poor waited over 1 hour for taxis if possible use another taxis service
Great service Never let me down once best taxis anywhere