Scroll dial for setting the time is barely responsive. More importantly it doesn't tell you when they have a problem getting a car to you for your prebooked time when you booked it the night before so you have no idea until no car arrives that there's a problem and you're left stranded! Been late to work twice because of this but Hawk have never cared about their customers so it doesn't surprise me. Also if you pay by card through the app, the driver doesn't tell you what he's charging you so make sure you ask before you leave so you can check they don't overcharge.
Booked cab and order disappeared for phone so luckily made other arrangements home to then get a message and hour late that my cab has arrived 😠
Can not book from another location, doesnt give a estimation of price. stuck in the stone age with this app. uninstalled and disappointed
App does the job, a little clunky and unresponsive but OK!
Their server doesn't send emails. So didn't get an email confirmation or receipt. Also means I'm unable to reset password. I contacted the developer weeks ago but haven't received a reply.