
A Google user
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I booked a cab for a next day. It never arrived because as I noticed later in my bookings history - it got cancelled, except I didn't do that. It was impossible to contact them because they were too busy and it took me some time before I was able to arrange another means of transport. As a result I was half an hour late to my first ever interview. Right after the interview I had a misfortune of having to use their services again. I got a driver who took a busier route through a city centre, abusing the fact that I didn't know the area very well. Thanks
19 people found this review helpful

David Gamble
Have booked twice through the app. Both times, my booking was over 90 mins in advance of my booked time, and my booking was accepted by the app. Both times my taxi was late, today by over half an hour. Why accept my booking, made in advance, if you can't service it? Phoning direct, staff said the app doesn't take cognisance of how busy they are. So it's not linked up with their call in bookings and the availability of drivers. In other words, it's pointless to book through this!
13 people found this review helpful