It's absolutely ridiculous that the support for the first gen has expired and now want users to pony up more for the next gen model. This tracker misses more and more trips now and is forcing users to upgrade. I only bought it one year ago and it's disheartening to see why they made this move. From the looks of it the new device adds only LTE and the rest of the hardware is pretty much the same.
It used to pair immediately without issues, but now it just sits there timing out. Also, if you remove the default vehicle from the web portal the app can't switch to the other vehicle as the default; it keeps telling me to setup again without giving me the option to use the other vehicle already in the system. And don't even get me started on the inability to change password from the website - you have to use a link to reset it.
I bought the original classic (silver) and now it is not supported. I specifically bought it for the 3g feature, and would promote the product to everyone. Then they come up with the pro (gold) and take away feature from the classic one (like the 3g). Now I'm stuck with an expensive check engine code reader. I wish the company stands by their first customers and return the 3g. Its only right for the price and advertisement that was promoted. I understand a company making new version and updates, but not at the cost of its original products and customers. Integrity goes a long way. Wish the company much success, but truely hope they address this big diservice.
Great item but they need to send users the new one now that the old one isnt supported. It's a rip-off that we have to pay for the new one. Fix this Automatic Labs.
Love the device and it does what it says however they keep replacing the model and expect us to pay more. I already have two and now they are removing support for these. I wish they provided buy back or some kid of exchange offer
Update***: lack of support if nougat. No updates. Stopped tracking trips. Worthless product. Major regret in buying this Old review*** leaves out tons of possible data. I have a cradle that I use when using gps navigation. Why cant automatic display instantaneous mpg like many cars do. Risk mitigating is not an acceptable excuse, as cars already have this feature
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