It's absolutely ridiculous that the support for the first gen has expired and now want users to pony up more for the next gen model. This tracker misses more and more trips now and is forcing users to upgrade. I only bought it one year ago and it's disheartening to see why they made this move. From the looks of it the new device adds only LTE and the rest of the hardware is pretty much the same.
Love the device and it does what it says however they keep replacing the model and expect us to pay more. I already have two and now they are removing support for these. I wish they provided buy back or some kid of exchange offer
Purchased original device, worked OK for a year. Second year started missing random trips. On a third year became completely useless - last time had trip tracked 2 months ago. I drive every day. Was told to purchase new device as old one no longer supported. Not wasting my money for 1 year.
Doesn't calculate stops and acceleration correctly. Several times I come to a slow rolling stop and it will ding me. My wife has an SUV, she gets dinged all the time when she accelerates from a stop. Ive tried it myself and if you pull out like it calculates you will cause accidents. Furthermore I run more yellow lights now instead of stopping because this app will ding me for stopping too short. I had two emergency stops and it didn't ding me at all. "Needs to be adjusted". When I get done with my 90 day trial with my insurance company I will throw this device out my window.
This company keeps updating thier adapters, then dropping support for the older ones, even after promising features for years and not delivering. Don't support them. There are plenty of other similar products that treat their customers better.
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