Litter-Robot Connect

758 reviews
Content rating
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About this app

Please use the Whisker app instead if in the USA or EU. We are working on updating the Whisker app to work for all regions.
Updated on
Sep 11, 2019

Data safety

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Ratings and reviews

748 reviews
A Google user
February 16, 2020
The box is amazing! The app is awful! It works for a while then stops working all of a sudden. I tried deleting the app and reinstalling it, but when you try to login again it won't let you login back in. So the next logical thing is to hit the forgot password link, but no email gets sent out. So the only thing to do after that is create a new account and start from scratch, but half way through the process you get booted from the app and you're left wondering why you bought the wifi version!
14 people found this review helpful
February 17, 2020
Andrew, thank you for the feedback. We're sorry you're having issues logging in. If you still need assistance, we can reset the password for you and make sure you're able to log in and onboard. We can be reached at or 877-250-7729 M-F 9A to 5P EST.
A Google user
February 2, 2019
Excellent product to help reduce smell/odor from cat litter boxes and the app for android works well. Did have a small problem when I first tried to get it to connect, it would get stuck on last step but restarted my phone and it was installed and working properly. Also had some initial errors with app but to be expected when you first launch the app. After short period, they fixed the app and all runs excellent. I am gone a bit so when I have certain people who check up on my cats, I am able to keep track of when they should dump it. Not a bad feature to have. Only have two cats but this thing is awesome. You can hardly tell I own cats. Only downfall is that I cannot get it to connect to two android phones at once. Don't know if it's me or the app, waiting on response and as soon as I get it, will update this review.
2 people found this review helpful
February 26, 2019
Thank you for the feedback! You can have the app on as many devices as you'd like. You just have to log in with the same login credentials. A serial number can only be linked to one email address. Once you log in with the same account information, the unit will already be connected.
JoAnn Pruden
January 10, 2021
For the most part, the app works as intended. One feature that does not is the sleep time. I set it for 10 or 1030PM, don't touch it & when I come back to it, the sleep time has adjusted itself. (No, I don't want it to start at 9AM or even 330AM. Having it off during the day completely defeats the purpose) The only way that I've found to set it back to a somewhat reasonable time is to turn it off and back on every day. What ends up happening is that it's always off.
6 people found this review helpful