Review from A Google User
Newest version rocks Love the new update. Before it, I found it completely unusable. Still needs to upgrade quality of camera feed.
You didn't help me and put me in danger premium support! You were a paid for premium app when my home. Help changed my password on a Friday that some haters would b in my small town. She reached in front of me as I went to enter my new pw. Then she left w/o a word and ignored my ph calls all weekend.when I called u 2 help change it, I was given a "ticket"#! I didn't hv access to my 4 cams and 4 all I knew they were viewing me thru MY OWN CMS N WIFI! Just who is it premium app supporting???? Had to quit using then changed it n WiFi n all pw(s). Myself! THANKS!
Maintenance? Down for 2 days now... Customer service basically told me to eat a d!©% ... They refuse to credit me anything back... Supervisor told me to keep checking back and that's all the credit I was going to receive. Unacceptable.
Stacey L. Have had VueZone for a year now, and the recent issue of not being able to capture or view video/snapshots is the first problem I've dealt with! When motion was detected, I still got e-mailed and was able to view live feed (unless site was down for maintenance)! Being divorced and living by myself for the first time in years, I have a sense of security being able to check my apartment and my animals! I love this system and would recommend it!
website down due to maintenance??? For 3 days???? I'm not happy at all with vuezone. I am currently looking into a different surveillance system. I don't recommend this to anyone. I've had this for over a year. I have been trying to watch my home while I'm away but my "my vuezone" app is saying the site is down for maintenance. It's literally been 3 days since I've been able to log on. What's going on?
Down, down, down Too late if you already bought the cameras, but Netgear does not have their sheet together on this. Couldn't access security video for 10 days (!), now site is down for maintenance and has been for hours. Only thing that seems to work are their requests for me to renew my service. F-ed up.
Maintenance and use of app Was a good app till they up graded the app. Been with them almost 2 years and no problems till now. Will give five stars when thy fix the problems. Lost stuff that was taken while the site was done and on able to view cameras hope to see it getting fixed soon. I do understand problems happen.
What's in this version:
• Accommodated change to Library page due to the recent issue on May 2nd