Faysal DigiBank

Faysal Bank Limited

About this app

Faysal DigiBank brings you seamless banking from home! Make swift payments and access your finances 24/7 via the Faysal Mobile App. Perform fund transfer, bill payments, and view your account details with a tap of a button.
Top Features:
• In App Biometric Verification
• Scan and Pay Raast QR Transactions
• View your Account Statement
• Interbank Fund Transfer
• Bill Payments, including utility, broadband, Govt Taxes etc.
• Mobile Top up
• Noor Card Statement and Payments
• Investment options: Mutual Funds and Faysal Self invest
• Payoneer
• Activate your cards, Set PIN with Card Management
• Virtual Card creation
• View Discount & Offers on your Cards
• Locate nearby ATMs/Branches
• Lodge your Complaints and Disputes

Ratings and reviews

After the latest update, I’ve encountered two major issues with the app: 1. NFC Payments Disabled: The NFC payment feature no longer works, which was the primary use of my credit card. I'm unsure if the card is still necessary now that this feature is disabled. 2. App Crashes: The app keeps crashing on my phone, making it difficult to use.

For the past weeks, I’ve been unable to complete online transactions through the app. After entering the OTP, I always get an error saying, "Transaction not allowed." I’ve contacted support 6–7 times, and they keep saying my channels were blocked but have been unblocked and the issue is resolved. Despite this, the problem persists. I’ve gone through this process three times, and it’s extremely frustrating.

I am pretty happy with the app, like the security layers and design, but for months, I have been unable to add new beneficiaries. The app sends OTP but when I tap on the field to enter the code, the tap is not registered and I can't type the code. Do note that my sim is not connected to a smart phone, hence I can't receive OTPs on the smartphone. For this reason, I have been doing my transfers using other banks.

What’s new

With the new and upgraded Faysal Mobile App you can now:
- Provide In App Biometric Verification
- View your Account Statement
- Schedule your Payments
- Activate your Debit and Noor Cards
- Manage Cards for your E-Commerce, ATM and POS Transactions
- Create, Top up and Delete your Virtual Card
- Personalize your dashboard menu
- Manage your Account Settings
- Mark your frequent/preferred beneficiaries as Favorites
- View How to Videos