So frustrating!! Was able to download download the appl using the computer (in the google play store) and send it to my phone but when you follow instructions and click on it in the notification bar the program doesn't start, it just takes you to the app store and the only option is to uninstall. Useless!!
Did not work on the Bundesinformationsdienst ransomware Have a Galaxy Tab 10.1 by Samsung. The latest Firmware upgrade was 4.0.4 and Samsung won't push out a new one. Got the German version of ransomware from a questionable website using the Chrome browser. Installed Avast Ransomware remover via Google Play from a working Computer. On reboot of device it ended up scanning, and I think it even removed it... however, the bug just reinstalled itself. Had to hard wipe it to get it to work again.
Can't open in safe mode My android was taken over by ransomeware and left me an app called update browser, and I'm unable to remove it. So the only way for me to use my phone is in Safe Mode, and avast does not appear on my phone, even though it's been installed. Any suggestions?
omg im sooo pisssed how do I know if this is even working, it says it on my phone its up in the bar on the top but nothing is happening..... am I suppose to wait or what, im getting so frustrated this is pretty messed up in the first place and now im doing what it says and nothing is happening I need my phone I am home with a child who just got home from surgery I neeeeeeeeeeeeeeed my phone!!!
junk Downloaded the app via my laptop and it soon appeared on the notification bar like promised, so I clicked on it but nothing happened, do I wait and leave or what? This app doesn't work, got my hopes up for no reason. Thanks
Steve Webb Downloaded Avast Ransome to Galaxy Tab2 and it just sits there doing nothing. Says its on the list of apps, but still infected. Fed up of searching for the answer and looks like a full reset. Not much point having Avast already installed on it, as the malware got through it. Even with third party apps ticked out.
Please read the instructions in the description.
+ Slower response time on older devices. It can take up to one minute.
+ Not for Android version 2.3.7
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