It used to work but now it doesn't and Support can offer no other solution than uninstall/reinstall endlessly. The Computer dash board and Zen on the devices all appear but say that the other devices do not have AVG internet Security installed which they obviously have. So they are recognising each other but not syncing. The Android devices have data sync disabled and cannot be enabled so something is wrong. I will not be renewing contract..
AVG = GREAT PROTECTION & MAINTENANCE I've been using AVG apps and programs for a long time. All of them are great and user friendly! This AVG ZEN is fantastic! 😎 With it ALL of my Android devices plus my Laptop PC can be accessed by any one of them to perform various AVG functions on another device from all separate devices! The Zen network is simply the best for virus protection and proformance as well. It's simply the best out there!
I paid for the upgrade to ultimate and can't upgrade to it, despite them having my money for nearly 2 months! Have contacted customer service and all I get is a standard Indian call centre reply saying thanks for your understanding, it will be fixed with an update. But, despite repeatedly asking, they won't give me a timeframe of when. Shocking customer service from a once trusted company.
Love the protection but products are confusing I've been an AVG user for 10 years with 5+ computers and phones protected. I've have never had a virus problem. I like what PCTuneup does too. However I have Zen now on all my devices and I think I also have a separate Ultimate and some other level of service . Zen on my Android phone suggests I upgrade every time open it. Upgrade to what? Under My Account there is nothing about Zen. The explanation of what Zen is or isn't compared to other products should be a lot easier to figure out.
So at some point I enrolled for about 3 subscriptions for the same services. I ask for a refund and they say all they can do is cancel my next renewal. If I have 3 of the same services, then I must be SUPER PROTECTED huh? I can't be paying for something that is obviously of No benefit to Me can I? Then one of the Zen subcriptions are being paid in pounds... £? Yeah. I have been with them for years now but can't be honor as a loyal customer. I'm disappointed and going elsewhere with my business. Thank you though.
Bad service and Bad Product DO NOT USE THIS PRODUCT AS THEY JUST TAKE YOUR MONEY AND IGNORE THEIR CUSTOMERS. Upgraded to Ultimate Version but when renewal time came around and despite taking my money all the Pro features stopped working and the developer has ignored my contact attempts. DO NOT USE THIS PRODUCT AS THEY JUST TAKE YOUR MONEY AND IGNORE THEIR CUSTOMERS
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