Doesn't do most of what it advertises. I'm an Avis Preferred member but I was not able to exchange my rental from the app like I should have been able to. I also could not view vehicle status (such as mileage or gas level) or control the vehicle (such as locking the doors) from the app as advertised, because those options never showed up.
Do not rent from Avis PERIOD. Use of this app will allow them a new way to scam you. Please take these reviews seriously. I was fraudulently charged by Avis. Please stay away. You've been warned.
The app gave me someone else's car which I had to bring back wasting my time.
The usability is so poor that it drove me to write a review rather than renting a car
I've been an Avis customer for years never had an issue I'm now a Top preferred member and get great prices and free upgrades I recommend Avis to everyone and the app is great
Updating information through menus never works
• Profile updates not saving has been fixed.
• Bug fixes and small enhancements.
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