What's new about MyAXA?
In this version we put the focus on the ease in navigating the services associated with your insurance. We approach you and provide a personalized and higher quality service. You will find a new space to see all your services at a glance, being able to declare a claim or consult your medical authorizations whenever you want, at your own pace. All your key information grouped on a single screen.
- Emergencies of any kind, contact at any time and at any time.
- Updated information on your claims, follow the processes of your claims.
- "+ for you", service with exclusive benefits for AXA customers.
- Personalized services based on your policies, you will only see services that are useful to you.
- In-app notifications for your car accidents
We know that sometimes you need to know about your insurance. That's why we have a space dedicated only to your policies, where you can consult more information about your auto, home, health, life and savings insurance. You will be able to download relevant documentation, something you couldn't do before. No matter how many policies you have, or if you only have one, you can see all your information of interest, here you can also find the services associated with your policy, just in case.
- If you have auto, motorcycle or home policies, you can report and check the status of your claims online. In addition, you will be able to access the personalized documentation of your policy that you may need.
- AXA Quality workshops, with the best services to repair your car or motorcycle near you, wherever you need it.
- Emergency assistance services, we remain connected with you, even if you are not. Now, even more digital.
- Health policyholders can request authorizations for medical tests, consult the medical and dental list, request and consult your reimbursements, use your health card from the app. All these services are also included for your minor children who appear in the policy. We have updated our telemedicine services, now you can schedule a video consultation, medical chat and use our symptom evaluator, Oskar. Your health in your hand.
- For life and savings policyholders, you will be able to see your wealth situation and have your investments controlled in a more visual way.
But as we know that sometimes the best thing is to talk to someone close to you... contact your AXA mediator as many times as you want and by the means you want: telephone, email... Solve all your doubts, ask questions or make an appointment through your MyAXA app, without leaving your sofa or work.
- In the Contact section, you can carry out any procedure with your mediator or with AXA immediately and quickly.
Even so, we continue to listen to you and work to improve the autonomy, immediacy and simplicity of our app. We know that we are not as fast as we would like, but with your help and patience we will improve our app to offer you the best insurance offer in the digital world.
To not miss anything, make sure you have the option: Update automatically activated. Also, if you have any suggestions or problems related to our app, contact us by email at firstname.lastname@example.org.
And remember, if your device is not compatible, and you want to access all the information on your policy, you can go to https://www.axa.es/acceso-myaxa