Pure Chat - Live Website Chat

3.8
2.8K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Use Pure Chat to connect with your website visitors and customers in the moments that matter most. Whether it's someone coming to your website for the first time or a loyal customer who had a question about a recent purchase, live chat is the easiest way to instantly engage with these individuals and answer their questions in real time. Pure Chat offers multiple live chat plans: https://purechat.com/pricing

Once you add the snippet to your website, you can chat with website visitors from anywhere with the Pure Chat mobile app! Using the app, you'll get helpful notifications when a new website visitor wants to chat, plus you can change your availability, access historical chat transcripts and more! Sign up today!

Be sure to check out our website to get the most out of the app: https://www.purechat.com
Updated on
Jan 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
You can request that data be deleted
3.8
2.8K reviews
A Google user
October 23, 2018
I loved using PureChat. I would highly recommend switching to the pro version as texts were the only consistent way that I would not miss chats. The notifications are excellent as well and the UI is easy to use and intuitive. Customer support is responsive and helpful and the whole system is not too expensive for the functionality that you get.
7 people found this review helpful
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A Google user
June 21, 2019
This app is horrible, it fails to stay logged in so I just don't get messages anymore. I get an error that flashes by so quick you can't read it then I have to log out and log back in to get anything to work. This happens so much that it is basically worthless because I don't know when it stops working so I just don't get notifications until I manually open the app and see it won't login and go through the above process. It has been doing this for 4 months, ever since we started using it.
15 people found this review helpful
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Ruby Receptionists
June 21, 2019
Hello! We're sorry to hear you had such a bad experience with the mobile app. Can you try clearing out all Pure Chat data on your device and re-installing the app? Feel free to email us at support@purechat.com so we can troubleshoot it further.
Joseph Vandertol
January 22, 2023
Can't run the app any longer. Reinstalled and it still fails to launch. Sent an email to support no response. They fixed the issue and now the app runs. Good system
2 people found this review helpful
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Ruby Receptionists
January 19, 2023
We are aware that the latest app version is prone to crashing. We're sorry about the trouble! We anticipate our fix will be pushed to the Google Play store in the next day or two. We have received your support email and someone will be reaching out to you.

What's new

Fixed Connection Issue on App Open