British Airways

British Airways plc

About this app

The British Airways app makes booking, boarding and accessing everything about your flights easier than ever before. Personalised to you, the app gives you instant access to the information you need, when you need it.

Features:

- Timeline
Including live travel and flight information, and convenient tools and tips for your journey – all shown in a simple card format. See a countdown to your flight, find out which terminal and gate you need to go to and keep up to date when things change.

- Boarding passes for more than one passenger
Now up to eight individual mobile boarding passes can fit on just one phone, provided everyone travelling together is on the same booking reference number.

Multiple boarding passes are available from the following departure airports: Aberdeen, Amsterdam, Basel, Belfast, Dublin, Dusseldorf, Edinburgh, Geneva, Glasgow, Jersey, Leeds, London City, London Gatwick, London Heathrow, Manchester, Vienna, Zurich.

Bookings which contain an infant passenger cannot currently use multiple boarding passes.

- Personalised home screen
Your home screen is your personal gateway into the BA app. Themed around your next destination, it will give you easy access to important information surrounding your flight, including your mobile boarding pass.

- Widget
You can add the British Airways widget to your phone's home screen and get the latest information on your next flight, as well as quick access to boarding passes.

- Book flights
Booking a flight with British Airways has never been easier. Browse our cheapest fares to over 400 destinations or quickly access your recent flight searches made from any device, and book a flight from over 130 countries.

- Manage your flights
Access and purchase upgrade offers from your phone, book seats in advance, add flights to your calendar or send them via email and get up-to-date arrival and departure times for all of your flights. Additionally, lounge users can access the British Airways Lounge Wi-Fi password.

- Flight status and schedules
Search and track all British Airways flights for the latest arrival and departure times.

- Exclusive features for Executive Club Members
Executive Club members can use our app to check their Avios, Tier Points and full transaction history. Get flight updates sent straight to your device. Those using TAG, our digital bag tag, can also update it within the app after checking in.

Not an Executive Club member yet? Join for free on ba.com.

- Permissions
We need access to your calendar and email to let you add and share bookings. We also need access to your camera and Location and Bluetooth Services to link with TAG, our digital bag tag.

Finally, we need permission to send you notifications.

Please refer to the 'Application Licence Agreement', linked on this page, to view the terms of use of this application and use of mobile boarding passes. By downloading the BA application, you agree to the terms of the Application Licence Agreement.
https://www.britishairways.com/en-gb/offers/terms-and-conditions/british-airways-license-agreement

Ratings and reviews

Only sort of functional. everything you want to do will work better on the website. Doesn't pick up updates, simple tasks end up causing the app to spin or multipe reload the same page - forcing you to re-enter the information and then doing it again As a replacement for the website, it's clearly not been tested on the Android platform which makes you wonder why BA bothered to ever publish it at all. It's far worse to publish something broken than to simply not have an app.

This is by far the worst airline app I've ever used. Constantly "can't connect", "can't find it", "isn't available", "no longer possible" and so on. Always struggles to find my bookings. Even after adding them they take forever to show up. Generally cluttered interface, hard to find information at a glance. Really adds to stress during travel, when there's already enough to worry about. Occasionally does something remotely useful so I'll add a star for that I guess.

I can see why this app has such a low rating. Couldn't Check In because it couldn't find the Booking. Tried a few times and now it says that this Booking have been accessed too many times and to try again in 24 hours. First of all, I thought you couldn't find the Booking??? Second, I'll be on the plane in less than 24 hours (hopefully). It failed because I'm trying to check in, so what makes you think a 24 hour hold on the Booking you can't find makes any sense??

What's new

We’re always working behind the scenes to improve the British Airways app by making it faster and easier to navigate.