No "contact us" option. Granted this app is not exclusively for Heathrow rewards. But points from Heathrow express ticket purchases seem to be rather elusive.
Very helpful app, used it in the past, going to use it again to confirm a flight. Thnxc
I need this app
Needs improvement... A lot of functionality has been added since over the last few years, but app behaviour is erratic. e. g. Can't book parking using this app - keeps resetting all fields. Has potential but needs a lot of work still.
Impossible to access If a user losses their phone and therefore I'D and access to their account, you should not make it impossible for the user to re-access their account and therefore all of their reward points. That means they can never use them and you get to bank the savings. Will never recommend this app.
The app doesn't show the Indian Standard Time correctly. When a user adds an upcoming flight in "My Flights" section; the app shows GMT and IST at the bottom of the page ( IST at 4th tab ).The difference between GMT and IST is of 5:30hrs. but app shows the difference of 5 hours only. Needs to be corrected.
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