Very helpful. As a not so frequent flyer this app is always a good guide to get around and find the things I need. Does what it says in a clear and simple way.
Heathrow Airport Great app
Good information but lacking flight updating consistency My daughter's flight last night was delayed by 2 hours. 12 hours later that flight was still shown as being on time in spite of Heathrow arrivals board being correct - not useful!
Jack I like it very much newly updated. Which tells me when flight landed and bags on which number Of belt.
Doesn't show arrived information Previous version used to show not only when the flight has landed but also when it has arrived. This version doesn't. It can be anything between 2 to 30 minutes before the flight has arrived and taxied.
You sign up...it never tells you what your user name is...it's not your email address...it expects a number...which nobody tells you. There is a password reset option...but useless as you have to enter the number (that nobody told you) to do so. Broken process. Got a plastic card instead.
Thank you for your feedback. We are always trying to improve your experience at Heathrow.
We will continue to listen and include new features based on your suggestions.
Minor improvements and a bug fix with the Heathrow Rewards functionality.
If you have any further feedback, please continue to email us at firstname.lastname@example.org