Much better than my usual GP My GP practice locally is regularly staffed with temps. I never get to see the same doctor each time and it takes weeks to get an appointment. I was able to see a doctor in the comfort and privacy of my own home very quickly with Babylon. The doctor I spoke to much better than the NHS experience. Prescription in Boots the next day. Within a day my condition has improved significantly indicating spot on diagnosis. I don't think I will go back to my local GP anymore unless I have to. Outstanding app.
better than my surgery my surgery is so understaffed that sometimes they dont even have doctors there! they used to have a branch surgery near me but they shut it 2 weeks after i moved here! have to get a bus now on the rare occaision they have any appointments iv waited 5 weeks before to be seen!
Doesn't work since last upgrade Since the last big update this previously useful app no longer works. Whatever I do in the app is followed by a "Loading..." message that just hangs infinitely. Shame, it used to be good.
Worst app ever ever Terrible design. Confusing. Not clear. Promos not on offer when you sign up first time. Supposed to be £5 but clearly says you need to pay £25. Had to re type info an symptoms about 5 times trying to get first time promo to work. Just give up in the end. Also i am a technical person but this is the worst app i have EVER delt with. Also tried putting me on a 3 month subscription when i looked at my subscriptions
Most impressed! I always struggle to get an appointment at my usual GP practise due to long waiting times for appointments and it is also a trek getting to the surgery as i live in a rural area! My usual plan B would be to go to a walk in centre and, although needed - (i felt) it was not important enough to go to the walk in centre and cause a longer wait for people who are more seriously ill than me. I decided to give Babylon a go, signed up to the app ( i felt i needed to be treated today for a piercing infection and not in a week when it is worse) and i was delighted with the service. I had a video consultation within 40 minutes in the comfort of my own home, It was all very quick and organised and the consultant was very polite and professional. If you have medicine prescribed, you have the choice to pick up your prescription from any local pharmacy to you or have it delivered the following day. There is a fee for a consultation and prescriptions are charged at the private rate and not at the NHS rate but i was most happy with this service and so do not mind paying for it - you get what you pay for and in this circumstance it was great, efficient service!
Great App The app worked well, it was easy to setup an appointment. A reminder was sent 5 minutes before the call. The GP answered promptly and the video was clear.
We’re always updating babylon to make sure you are always getting the best service possible.
This release includes bug fixes and stability improvements that will improve your overall experience.
Thanks for using babylon!
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