Babylon by TELUS Health

Babylon by TELUS Health allows you to easily see a doctor*, check your symptoms, and access your clinical records right on your phone.

*Note: Doctor consultations are available in British Columbia and through select employers in Alberta. For more information visit

Video Consultations with a doctor: Book an appointment and have a video consultation with one of our licensed in-province doctors from the comfort of your home or wherever works best for you. If needed, prescriptions and referrals for diagnostic tests/specialists can be completed directly through the app.

Symptom Checker: Get more peace of mind 24/7 with our chat-style Symptom Checker, powered by Artificial Intelligence, which asks you questions about your symptoms to suggest possible courses of action.

Clinical records: Easily access your Babylon by TELUS Health doctor consultation notes and recordings plus prescription history whenever you need it.

1. Register for your free account.
2. Book an appointment time that suits you.
3. Start having a video consultation with a locally-licensed doctor.

We take data security and privacy extremely seriously. All of Babylon by TELUS Health’s clinical procedures meet industry and legal standards. We retain patient records in accordance with national best practice guidelines and all patient data is securely transmitted using industry-recognized encryption methods.

Where is Babylon by TELUS Health available?
Doctor consultations are available in British Columbia and through select employers in Alberta. We are planning to expand this service to other provinces in the near future. Our Symptom Checker is available nationwide in English.

Is Babylon by TELUS Health free?
Doctor consultations are available at no additional charge for BC residents covered under MSP or Alberta residents who are employed by select employers. Alternatively, consultations are available for BC residents at $59 per appointment. Data charges may apply for service outside Wi-Fi coverage.

What can our doctors treat?
Like any doctor you’ve seen in the past, our doctors can help treat a wide variety of non-emergency health conditions. Note, in-person consultations are recommended for emergencies, and issues concerning restricted medication.

For a full list of FAQ’s, visit
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What's New

We have introduced a refresh of the app design and have fixed some bugs in this update. You will also now find your notifications organized under the "Me" tab.

If you have any suggestions on how we can improve our service, please let us know at
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Additional Information

October 1, 2019
Varies with device
Current Version
Varies with device
Requires Android
5.0 and up
Content Rating
Interactive Elements
In-App Purchases
Offered By
Babylon Health
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