Babylon by TELUS Health

Babylon by TELUS Health lets you easily see a doctor, mental health counsellor, or dietitian right from your phone.

Note: Doctor consultations are available in British Columbia, Alberta, Ontario, and Saskatchewan. Mental Health counsellors and Dietitians are available in select provinces. For more information visit

Video Consultations: Book an appointment with a Doctor or Allied Health professional and have a video consultation from the comfort of home or wherever works best for you. If needed, prescriptions and referrals for diagnostic tests/specialists can be completed directly through the app.

Symptom Checker: Get more peace of mind 24/7 with our chat-style Symptom Checker, powered by Artificial Intelligence, which asks you questions about your symptoms to suggest possible courses of action.

Healthcheck: Learn more about your health in just 15 minutes. Our free digital assessment tool gives you a picture of your current health and suggests lifestyle changes for healthier living.

Monitor: Use our mood tracker to log your emotions and identify things that can affect your mental health. Connect your existing health apps and set medication reminders to manage your health in one place.

Clinical records: Easily access your Babylon by TELUS Health doctor consultation notes and prescription history whenever you need it.

1. Register for your free account.
2. Book an appointment time that suits you.
3. Start having a video consultation with a locally-licensed doctor or allied health provider.

We take data security and privacy extremely seriously. All of Babylon by TELUS Health’s clinical procedures meet industry and legal standards. We retain patient records in accordance with national best practice guidelines and all patient data is securely transmitted using industry-recognized encryption methods.

Where is Babylon by TELUS Health available?
Doctor consultations are available in British Columbia, Alberta, Ontario, and Saskatchewan. Residents in these provinces who are covered under provincial healthcare insurance (MSP, AHCIP, OHIP, or Saskatchewan Health) can have video-based consultations at no direct cost. Alternatively, patients without provincial health insurance in these provinces can have video-based consultations for a fee per consult. Mental health counsellors are available in British Columbia, Alberta and Ontario. Dietitians are available in British Columbia and Alberta.

What can our doctors treat?
Like any doctor you’ve seen in the past, our doctors can help treat a wide variety of non-emergency health conditions. Note, in-person consultations are recommended for emergencies, and issues concerning restricted medication.

For a full list of FAQ’s, visit
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Additional Information

March 1, 2021
Current Version
Requires Android
5.0 and up
Content Rating
Interactive Elements
In-App Purchases
Offered By
Babylon Health
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