EveryoneEYDAP's new Android application offers quick and direct access to all of the company's online services with mobile enhancements.
More specifically, users have access to the following features:
- Fault Reporting: Easily report a problem using your mobile device by taking a photo of the issue, track your location and get notified once the issue has been resolved.
- Bill Services: Now you can see your latest bill along with a detailed analysis of usage, previous debts and appropriate payment options. You can pay your bill via e-banking, with a debit, credit or prepaid card through easypay and find the nearest points of payment through the interactive map.
- Scheduled Works: Learn about scheduled works and planned improvements in real time. Provided maps indicate the affected areas at street level.
- Contact us: Whether calling from a landline, mobile or through e-mail our customer service is always willing to help.
Note: the application is also available for tablet devices
More specifically, users have access to the following features:
- Fault Reporting: Easily report a problem using your mobile device by taking a photo of the issue, track your location and get notified once the issue has been resolved.
- Bill Services: Now you can see your latest bill along with a detailed analysis of usage, previous debts and appropriate payment options. You can pay your bill via e-banking, with a debit, credit or prepaid card through easypay and find the nearest points of payment through the interactive map.
- Scheduled Works: Learn about scheduled works and planned improvements in real time. Provided maps indicate the affected areas at street level.
- Contact us: Whether calling from a landline, mobile or through e-mail our customer service is always willing to help.
Note: the application is also available for tablet devices
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What's New
Bill section:
- Ability to see your last bill by entering your customer ID & water meter
- Ability to add multiple water meters
- Banks links were updated to facilitate easy e-banking access
Help section:
- Submitted Tickets was added to keep a history of previously sent Issues reports
Customer Service section:
- The list of EYDAP’s Customer Service Centers was updated
- Navigation to the closest Customer Service Center & payment points
- The sync of water supply interruptions was improved
- Ability to see your last bill by entering your customer ID & water meter
- Ability to add multiple water meters
- Banks links were updated to facilitate easy e-banking access
Help section:
- Submitted Tickets was added to keep a history of previously sent Issues reports
Customer Service section:
- The list of EYDAP’s Customer Service Centers was updated
- Navigation to the closest Customer Service Center & payment points
- The sync of water supply interruptions was improved
Read more
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Additional Information
Updated
March 22, 2018
Size
9.4M
Installs
50,000+
Current Version
1.0.28
Requires Android
4.1 and up
Content Rating
Everyone
Permissions
Report
Offered By
EYDAP S.A.