CNB Mobile Bank

City National Bank of West Virginia

About this app

App Store Description
Enjoy a better mobile banking experience with City National Bank. Our new mobile application offers enhanced speed and customization options that cater to on-the-go needs. Easily manage your finances from your fingertips using the following features:
• Customizable dashboard - organize services and see what’s important to you such as transfers, mobile deposits, card management and more
• Organize transactions by adding notes or attach a photo of receipts and checks.
• Easily deposit checks with mobile deposit
• Quickly and safely send money to friends, family or someone you trust with Zelle®
• Set up alerts to monitor activity and account balances
• Make payments to a company or individual with Bill Pay
• Transfer money between your City accounts; or to another institution
• View and save monthly account statements
• Freeze or block your debit card with Card Management
• Correspond with support staff with our Message tool
• Locate branches and ATMs near you
Securing your account is easy, you’ll be prompted to create a 4-digit passcode as an added layer of security. Fingerprint and Facial Recognition is available on supported devices.

Ratings and reviews

3 Stars is a realistic rating for this app. It's an average banking app. It does its job. It does it consistently. It works very slow. Your banking options are limited and all the rates are *bad* But its a bank app. It does its job. It exists. And it doesn't crash. It will do what you tell it to... eventually. For all the money banks make they sure don't seem to put much back into their own business. I wonder where it all goes. 🤔🤷‍♂️

Hated the old app, this version is much more intuitive. Very rarely do I need to move outside the first screen, as the app usually displays the info I'm looking for by default when opening the app. Love the biometric access to the app as well. Very handy. Plus, the app is real-time. I can make a deposit from the drive through, and watch it post as I sit there. Vast improvement from the previous app.

Don't like the app, too confusing. Have to do multiple steps to get information. I Have multiple accounts and all transactions and pending transactions are showing together, which is confusing. Can other person see my account info? Need to fix this part of app. After a few months, still don't like the app. Have a couple of accounts and dont like that I have to see the info on both accounts upon opening app. App needs to be cleaner and more user friendly. It is unfortunate you don't listen to your customers. It is apparent from the review others don't like the app. Again, you should want to do better. The app is horrible.

What’s new

Version 3.25.0
• Bug fixes and performance improvements