CNB Mobile Bank

City National Bank of West Virginia

About this app

App Store Description
Enjoy a better mobile banking experience with City National Bank. Our new mobile application offers enhanced speed and customization options that cater to on-the-go needs. Easily manage your finances from your fingertips using the following features:
• Customizable dashboard - organize services and see what’s important to you such as transfers, mobile deposits, card management and more
• Organize transactions by adding notes or attach a photo of receipts and checks.
• Easily deposit checks with mobile deposit
• Quickly and safely send money to friends, family or someone you trust with Zelle®
• Set up alerts to monitor activity and account balances
• Make payments to a company or individual with Bill Pay
• Transfer money between your City accounts; or to another institution
• View and save monthly account statements
• Freeze or block your debit card with Card Management
• Correspond with support staff with our Message tool
• Locate branches and ATMs near you
Securing your account is easy, you’ll be prompted to create a 4-digit passcode as an added layer of security. Fingerprint and Facial Recognition is available on supported devices.

Ratings and reviews

This app constantly needs updates and just recently had an update where it logged me out, then I have to set things up to receive a security code via text message. Everytime now, I have to have the code resent because it doesn't send it the first time. The updates have made checking my bank accounts more complicated than it needs to be. I wish it would go back to the way it was when I first started using it.

Feedback & Issues (Update 3.31.2, February 18, 2026): Mobile deposit struggles unless I have a dark backdrop; I miss the flash/ auto‑capture toggle. Account opening, Bill Pay, and Zelle are buggy, and the app feels slow. In‑app support for Bill Pay & other issues is missing/not available, so I end up at a branch. Cash‑deposit ATMs & Branch offices in Virginia Beach would be a huge plus. Hope updates come soon.

I downloaded the app and cannot get it to open. I had the app before, it wouldn't reliably download transactions. I deleted the app and reinstalled it, now I can't open it. I have used the app for years with no problem until now.

What’s new

Version 3.34.0 • Bug fixes and performance improvements