Anais Szilagye
It works... if all you want to do is check your balance. But everything moved & it is NOT user friendly. I'll never understand why things have to have "sleek new designs" when the key use of a banking app should be functionality. The minimalist list set up was perfect. I don't need a graph to tell me how much money I have coming/going, trust me. I'm poor. I know every cent coming in and out The set a pin option doesn't work. You have to search for the action you want to perform. Clunky. Sorry.
33 people found this review helpful
Directions Credit Union
June 25, 2021
We are sorry you are having issues with our app. We have updated the app and corrected usability issues since release. If you have any questions or would like help with any features please email us at Eservices@directionscu.org
S. Paine
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basic in function. but usable for a small credit union. would like to see more accurate data when it comes to the credit card side and not it redirecting to a new website. Edit: That's still another app that could be implemented into this app. All-in-One. But I understand takes a load on the servers and such.
3 people found this review helpful
Directions Credit Union
January 4, 2023
Thank you, glad you are enjoying the app! We do have the DCU Card App to provide more in-depth information relating debit and credit cards.
Brie V.
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Seriously? The app NEVER sends me my push alerts since the big update & it still will not let me edit my "alerts" and crashes. The first time my phone popped up with a notification that said, "This app has a bug, try refreshing the cache". So I did, that didn't solve it. It crashed again & another notification popped up that said, "This app has a bug. Try updating the app after the developer provides one." So, basically, this app is useless until they fix it. Been over a year now.
3 people found this review helpful
Directions Credit Union
January 4, 2023
We are sorry you are having issues with transfers in our app. I would recommend deleting the current installed app and re installing it from the app store. If that does not fix the issue, or If you have any other questions, please email us at Eservices@directionscu.org and we would be glad to assist you.