BofA Prepaid Mobile

31.1K reviews
Content rating
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About this app

With the BofA Prepaid app, you can easily access your BofA Prepaid accounts anytime anywhere all from your phone! You must have received a BofA Prepaid card from an employer, government agency or company with whom you do business prior to using the BofA Prepaid app.*
This application is free to download and makes it easy for you to manage your Prepaid accounts on the go!

Once you've created a passcode for logging on, you'll have access to:
* View Prepaid Card balances
* View Prepaid Card transaction history
* ATM Locator
* Suspend or reactivate Prepaid Cards
* Manage alerts

Your security is our priority. Mobile data transmissions and account information are protected by the same highly secure SSL Standards, just like they are when you access your Prepaid accounts online. Experience the freedom of mobile account access at the palm of your hands!
For questions about the BofA Prepaid app, please contact us by calling 844.511.1331 or emailing mobileservices@prepaidcard.bankofamerica.
*This is not the Bank of America Mobile Banking app, which allows you to access your Bank of America, N.A. bank and Merrill Lynch brokerage accounts.

Terms and Conditions:

Privacy Notice:

Bank of America N.A. Member FDIC
© 2021 Bank of America Corporation
Updated on
Apr 27, 2021

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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31.1K reviews
A Google user
December 30, 2019
It finally works and I can actually check my balance, but these complaints are small. First off, I setup fingerprint access to make it faster and convenient to view my balance and it did not work. It says for my security to login using password. So what's the point of switching to fingerprint if it's not even gonna work. Secondly, there is a quick access option available in the settings section that didnt work at all. I tried it and got the same message as when trying to use fingerprint. Great!
114 people found this review helpful
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Marya Dawn
May 22, 2020
Worst banking app of all. I cannot get it to work and the tech support people have not responded and are hard to reach. When you set up your account you have to have a code from your email. Cool. Only not cool because you cannot get a keyboard to enter it. Thus the app is entirely useless. I've tried with two email services and uninstalled three times. I guess desktop only because the app does not work.
141 people found this review helpful
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Kenneth Sartain
March 12, 2021
An extremely frustrating to use, barely functional mandatory app. I can't update the billing address because there's an "error" every time. Frustratingly, I can't even transfer my money. I try to using the app but it sends me to the website to link an account. I can't log in using the same credentials as the app and for whatever reason I can't create an account either. Every time I (CORRECTLY) enter the info it asks for it tells me it isn't correct and leaves it at that. Horrible!
75 people found this review helpful
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What's new

Security updates, new look and feel.