One of the best decision I have made. I love love love this bank & app. It has simplified my finances & budgeting 100%. I had Citizen's bank and they were the worse. They charged me NSF fees when they caused the NSF.
What A Bank Should Be I've had an amazing experience with Simple and strongly recommend them. I love that they don't allow overdrafts, goodbye NSF fees! Their phone support agents pickup immediately and they're so genuine and real! It feels like I actually called a friend that knows me and cares about me. My only complaint is that their "Start a Conversation" function in the app looks like it should be starting live chat support, but it's more like email. I was surprised that I had to wait a day or so for a response.
Worst bank you can use. I set up direct deposit into my simple account. This was a huge mistake. 3 days after my payroll department has confirmed that they deposited my check into the simple account and and I still have a $0 balance and simple has no answers. Their customer service is very unhelpful, and they have no answers to any questions at all. They just tell you they will call you back.. Save yourself the frustration and go with a real bank. Simple stole my money, and now I have no idea how to get it back.
Glad I switched banks I transitioned from Wells Fargo to Simple and could not be happier. This app is much better than the Wells Fargo app and runs much smoother. I love the goals (envelopes) and how the Safe to Spend works with them. If you are at all dissatisfied with your current bank give Simple a try.
My money is gone I've been on the phone twice with the customer service reps this week, who, although very courteous and empathetic, have not been able to help me. I opened an account and on the same day initiated a transfer. My card never came, and over a week later my account was closed. Simple reps have been unable to resolve the issue, so I put a claim in with my existing bank who informed me it will take 10 days to receive my money.
LOVE IT I have been through my share of banks. I could never quite find everything I wanted. LOVE CREATING GOALS. It really helps me stay on budget. I'm using goals to pay off debt. Once joint accounts are available, Simple will be my one and only bank!
What's New in version 2.2
• Apply for Simple right from your Android device. We think it’s the best way to open an account on your mobile phone.
• Have questions? Get quick answers. Support Articles are now accessible inside Simple for Android.
• New Android widgets so you can see what’s Safe-to-Spend® and quickly access Simple Instant contacts!
• Photo Check Deposit improvements.
• Stability improvements & bug fixes.
What's new in 2.2.17—
• Stability improvements
Budget planner + expense tracker based on envelope budgeting. Sync 2+ devices!
Manage your finances, quickly and easily without needing a paper ledger.