Review from Lucas Qualls
Great on phone. Why no tablet support? It works great on my HTC Thunderbolt. I am able to see and interact with my transactions just like the iOS app. I have to wonder why it is blocked from working on Nexus 7.
They have assisted me with a few issues I've had, they always reply back to my emails within a few hours, they listen to my concerns and have the solutions I need. They are friendly and courteous, knowledgeable and professional. I highly recommend them.
The BBVA switch has been a nightmare for most people. It went alright for me (US citizen) but outright closing people's accounts because of different policies between BBVA and Bancorp is ridiculous. Removing the accounts of green card holders for example is unacceptable. So now due to different policies, people are out of accounts that they rely on for paychecks and paying bills. Completely unprofessional. Not to mention what opening a new account does to one's FICO and credit report in general. BBVA is also extremely shady and has investments in projects like the Dakota Access Pipeline. It's a little scary keeping money in a company that can just decide to make a move like this and screw customers over in the process, and is now owned and partnered by a bank that's equally as shady as Bank of America.
This bank funds the North Dakota Access Pipeline! Masquerading as a small, local bank, actually owned by BBVA Compass($65 billion). Don't be fooled! Find a local credit union.
So I go to deposit refund check.. Simple sends email "we cannot process this check.. Maybe you can cash it somewhere?" Uhhh. This is why i have your stupid account. To process checks.. Closing immediately. I went to a credit union..They gladly accepted my check. Local and personable. Not sure what's going on at Simple since new bank took over last month, but it's not good. A total fail as a "bank" if you cannot process a national computerized check.
Seems that I'm unable to transition with them to their new partner bank. Oh well! Was nice while it lasted. Nice little app :)
Great bank, but let me ask a question. If I have $100 saved in a goal, and I take away $100, do I still have $100 left in the goal? No. Then why show that I have $100 saved? It's a silly feature that I don't understand and annoys me. Atleast give us the option to keep it how it was. Poor UX design. Edit: that you for the reply JD. Anyway we can atleast get the option to use the old way back? Maybe a settings option? I make Android apps myself, shouldn't be hard. Hope the simple team can find time to add this small feature.
This update supports an enhancement of our 2-Factor Authentication feature (2FA, for short) for added protection when you sign in to your account. We’ll be slowly rolling this out over time, so you may not notice any changes, right away. If you do, enjoy!
Hear that noise? It’s the sweet sound of security, doubled.
SBFreedoM offers convenient, simple, secure, anytime and anywhere Mobile Banking