One of the best decision I have made. I love love love this bank & app. It has simplified my finances & budgeting 100%. I had Citizen's bank and they were the worse. They charged me NSF fees when they caused the NSF.
Worthless This card is a joke customer service doesn't open until 8am CST the web says "oops we broke the internet" and I keep getting an error when using the app. Its 730 am CST and I need gas but I cant even check my balance. I will be closing my acct as soon as I can reach someone
Better than any bank! I have been looking for a good alternative to traditional banking, and this is it. I've had the account almost 2 months now. Took a little time to get used to it and get my money transferred, but now its blue skies! I love it so much I got one for my husband and have his paycheck direct deposited. No fees and so easy to use. I love the memo feature for transactions. I can make a note each time I use the card. Great card and customer service is awesome
What A Bank Should Be I've had an amazing experience with Simple and strongly recommend them. I love that they don't allow overdrafts, goodbye NSF fees! Their phone support agents pickup immediately and they're so genuine and real! It feels like I actually called a friend that knows me and cares about me. My only complaint is that their "Start a Conversation" function in the app looks like it should be starting live chat support, but it's more like email. I was surprised that I had to wait a day or so for a response.
Love this bank! Only complaint is that since the recent update, I no longer get the little pop ups when I use my card. As annoying as they could be sometimes, I liked getting the pop ups letting me know my card was used, even if it was just me using the card. It's how I caught someone fraudulently using my card so can this be fixed please?
Worst bank you can use. I set up direct deposit into my simple account. This was a huge mistake. 3 days after my payroll department has confirmed that they deposited my check into the simple account and and I still have a $0 balance and simple has no answers. Their customer service is very unhelpful, and they have no answers to any questions at all. They just tell you they will call you back.. Save yourself the frustration and go with a real bank. Simple stole my money, and now I have no idea how to get it back.
What's New in version 2.2
• Apply for Simple right from your Android device. We think it’s the best way to open an account on your mobile phone.
• Have questions? Get quick answers. Support Articles are now accessible inside Simple for Android.
• New Android widgets so you can see what’s Safe-to-Spend® and quickly access Simple Instant contacts!
• Photo Check Deposit improvements.
• Stability improvements & bug fixes.
What's new in 2.2.17—
• Stability improvements
Budget planner + expense tracker based on envelope budgeting. Sync 2+ devices!