What can I say, it's an app that works. It's nice to be able to pay your bill, see points balance, and the quick view is a nice feature too. UPDATE; as of 2/1/2017 this app has completely changed and went to garbage! It keeps stating that my correct password is imcorrect, then locks me out. Will not recognize my real actual correct password. Then, when forced to call customer service, THOSE a $%#@&s treated ME as if it was MY fault, or that I must have done something wrong. I attempted to explain to then several times what the issue was, and not only did they not listen, but then hung up on me as soon as my password issue was resolved. Rude, condescending ignorant A $$#%&@s uninstalled app as months later the issue STILL is not fixed.
Missing fingerprint sign in. At this point, this is an unacceptable omission for a major bank.
Needs fingerprint support, option to view previous statements and support for Android Pay. Those features are available on Apple for quite some time so stop with the excuses.
I'll reiterate what others say: the login process kills the usefulness of this app. I want security in an app - but: -Requiring you to login again EVERY TIME you close the app? NO -Requiring you to answer security questions (AND often also to get a one time passcode emailed or via phone) EVERY TIME you login? NO. If you can somehow ignore these login issues, then the app itself functions well and the menu designs are well structured and very usable. But, I'm not going to use them if I have to go through a multi-step process every time I want to quickly check something on my account. Phone apps are about mobility and ease - security is a very important thing, but a balance needs to be struck with this app.
This is not a good app. Awful transaction tracking system and statement history. Terrible payment system which doesn't allow to pay at any time, only during specific days after statement date. I rather prefer no to use my JetBlue card than to have use this app to manage my transactions.
The app used to be helpful. Since the update it is frustrating at best. Every time I log on, it asks me to verify my account by answering my security questions. Every other time I log on, it makes me receive a verification code via text and enter the code to access my account. Ridiculous.
- Minor bug fixes
Tap and pay with your phone, get instant notifications, and lock your cards.