Vin Hermes
Why would this app require facial recognition before it can be used? My camera doesn't work so now I can't use the app, cant authorise any transactions, cant do anything really. Facial recognition should be optional, not enforced. I've never had an issue with ABSA not even a single one, so this is disheartening. After more than 25yrs looks like it's time to switch banks.
7 people found this review helpful
Absa Group Limited.
September 17, 2024
Hi Vin,
We apologise for the inconvenience you are experiencing on the app. Please can you write to us at playstore@absa.africa. Kindly include a description of the issue you are facing, your Android version, and your app version so we can investigate.