Used to be able to top up from my bank account. Now they want card details. Unfortunately my bank saw this as a fraudulent payment ( Halifax) and stopped my card. Customer service are absolutely bloody awful, kept cutting me off. Sounded like the phone was answered by a man with no hands who picked up with his mouth, threw the phone in the air and tried to catch it under his chin. Thanks Barclays.
Utter crap Still can't buy a lotto ticket. Error bt010 rang up to be put through 3 different departments still not sorted. Avoid this junk.
Best app, instant payment, whether it's urgent or not Great and fantastic app ever made, instant payments when you are in crucial situations. Could give it a 10 start if there was the option.
Inconvenient!! Only helpful to barcleys customers, incredibly inconvenient if your not. you have to input your details, then wait 24h to get a penny before they even start to process of sending money! Called customer service for help half hour on the phone, had to reinstall app twice! Still in the same place I was before waiting another 24h. Was told of a reference number I could take in branch. when I asked for it he wouldn't give it to me. Brilliant opportunity to get ripped off!
Not enough user settings Unable to clear/no option to clear "quick pay" contacts. Not everyone wants people to see who they've paid!
Error T0009 Can't get into app as it saying error T0009 . My money is stuck in there . Just has a message apologising saying it will be up and running soon but it's been down since last night . Sort it out plz Barclays . Can't get through to anyone on phones either .
In this update if you’re a Barclays customer you can now pay anyone with a mobile number or with a UK bank account – you just need their details.
You can also send and receive payments to and from people in Australia who are:
• Commonwealth Bank customers and
• Registered with the Commbank app to send money to Pingit users
If you want to opt out of this service, go to ‘Settings’ in the app, or contact us.
For Barclays Bank customers who receive Mobile Phone Insurance and Gadget Cover