Basement Watchdog CONNECT® – W

8 reviews
Content rating
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About this app

Welcome to the Basement Watchdog CONNECT® mobile app. We have been protecting basements from flooding for decades! Use this app to monitor, see the status, and receive alert notifications from your Basement Watchdog CONNECT® product. This app also offers product information and product support including FAQs and other options.

• Monitor status of your backup sump pump system
• Receive push notifications of potential problems
• Edit alert settings of WiFi modules
• Research product information
• Customer support (online, phone, or email)

In order to monitor the status of your backup sump pump, you will need to have a Basement Watchdog CONNECT® system and a Basement Watchdog CONNECT® WiFi Module linked to a Wi-Fi network. This will allow for remote monitoring of battery, power and pump activity. If a potential problem arises, the status page will display a red warning and explain the specific problem. In addition to the status page, you will be notified via email, text message, or push notification. All three notification methods can be disabled or enabled through the app.

List of Compatible Pump Systems:
• Basement Watchdog Special Plus CONNECT (BWSP)
• Basement Watchdog Big Dog Plus CONNECT (BWD12-120)
• Basement Watchdog Big Combo CONNECT (BW4000)
Updated on
May 29, 2020

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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8 reviews
A Google user
March 25, 2020
This is the second Watchdog we have had, first lasted 14 years. This unit gives us peace of mind with all the monitoring it does and how well it relays problems to my phone. Very easy to check on the units condition from anywhere you're at, home or away. All needed info available on your phone. Great customer service too if you need any help setting up or questions.
1 person found this review helpful
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Jerry Miller
August 28, 2021
App is good. the BW-WIFI is trash. Wifi unit will not stay connected to the wifi access point. It disconnects in 1 to 2 hours. The unit is 17' away from the AP with a signal of -45dB. That is an excellent signal. No response from Glentronics support.
3 people found this review helpful
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A Google user
December 9, 2018
Need to add a setting to adjust time to the time zone the pump is located. Last alarm time shows basement watchdog servers time not the local time. Please add this to next update. edit 12/9/18...No response from Glenntronics....Please update app so we get correct time of alarm!!
4 people found this review helpful
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Liventus, Inc
February 5, 2019
James, Thank you for your feedback. We have released an update for the app so that the time zone used for the “Last received alarm” information will be your time zone. We appreciate the input and if you have any other suggestions or require any assistance, please contact our customer support team at 800-991-0466, option 3.

What's new

Fixes under the hood